Thanks to a new program starting on Sept. 5, non-fliers will be allowed to roam beyond security at PIT as part of a test the airport developed with the Transportation Security Administration’s sign-off. Visitors who check in at a dedicated counter on the airport’s third-floor ticketing level and show a driver’s license or passport can receive a complimentary “myPITpass.” Anyone on the no-fly list will not be allowed, and everyone will still have to go through TSA’s standard security procedures — just like travelers with a regular boarding pass.
For the first time since Sept. 11, 2001, parents of unaccompanied minors and the children of traveling elderly at the Pennsylvania hub will be able to see them to the gate and keep them company until boarding.
Crain’s Chicago Business article here
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airport rules airports client greetings customer service Pennsylvania operators security TSA VIP service
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