ILA, Other Associations Fight Chicago Ordinance

Tracy Raimer of Windy City Limousine
Chicago — The Illinois Limousine Association (ILA) is among several chauffeured transportation associations across the country fighting recently enacted and operationally prohibitive laws pertaining to liquor and security on group-move vehicles.

The ordinance, according to Brian Whitaker of Windy City Limousine and Bus, the legislative liaison to ILA’s board, was originally intended as measure to cut down on this year’s outbreak of less reputable companies’ bus-related violence but has left numerous above-board companies struggling to work within the parameters of an unworkable law.

“If you have a vehicle with 15 passengers or more, and you either have alcohol on board or you go to a place that serves alcohol—like museums, theaters, restaurants, or any place with a liquor licenses that could serve your passengers alcohol—even if you have a group who’s not going there to drink, because they serve alcohol, you need to have cameras and security guards on board,” Whitaker said.

Brian Whitaker of Windy City Limousine
Whitaker has been leading the charge to overturn the ordinance, and the Midwest Bus and Motorcoach Association (MBMCA) has been working alongside the ILA to “create a united front among several different industries,” according to ILA President Tracy Raimer of Your Private Limousine. Other associations that have joined the fight include American Bus Association, United Motorcoach Association, Greater North Michigan Avenue Association, Choose Chicago, Chicago Tour Professionals Association, Wisconsin Motorcoach Association, Wisconsin School Bus Association, Minnesota Bus Association, Greater New Jersey Motorcoach Association, Tennessee Motorcoach Association, and Southeastern Motorcoach Association.

Meet Chicago Northwest CVB is among the hospitality organizations that have also been supporting the ILA’s and MBMCA’s efforts to overturn the onerous ordinance.

Whitaker explained that the problem originally started when a handful of alderman who voted on the ordinance ultimately voted to pass a regulation that they later admitted to not fully understanding—and was exacerbated when what was supposed to be a clarifying meeting about a month ago showed further misunderstandings among Chicago’s transportation officials, too.

“A little over a month ago, the city had a workshop to explain the ordinance to everybody, which was attended by myself and a bunch of different bus companies in the area,” he said. “They talked about the ordinance and the Department of Transportation commissioner explained the safety of it, why it was put in place, and so on, and then she opened up the floor to questions. One bus company asked if they would need a security guard if they brought a busload of little old ladies to the theater, and the deputy commissioner said no while their enforcement officer stood up and said, ‘If we’re checking buses, then yes, we’re going to ticket you for not having a security guard on board.’ So here’s the deputy commissioner telling us one thing and the person who enforces it telling us the total opposite.”

Whitaker says that five alderman have expressed their support to help a spate of lawyers, transportation companies, and advocates get the ordinance reversed, but he doesn’t think they can expect to see any actionable change until the spring.

Meanwhile, the city of Chicago could be losing money as various conventions, conferences, and other city-wide events are balking at buses’ line items that reflect the addition of on-board security guards that can cost tens of thousands of extra dollars—which was how a number of companies realized this was happening in the first place.

“What really got everybody’s attention is when different conventions were coming to Chicago and all of a sudden, they had to have security guards, which, for some of these conventions, increased their budgets by $50,000 to $70,000, depending on the size,” Raimer said.

She added that several operators think this ordinance isn’t applicable to them, a misconception the ILA is working to correct with education, outreach, and communication.

“The general thought is that if you don’t own buses that this doesn’t pertain to you,” she explained. “That’s definitely not the case: Even if you don’t own buses, even if you just book a group of 15 or more passengers and you farm it out to your affiliate partners, then this still applies to you because your customers are getting on that bus. Are your clients going to be left standing on the curb because you thought you were exempt? And even if you don’t book rides with more than 15 passengers, it still applies to you because these bigger conventions that come to town, you rely on them for airport transportation and SUV charters: Those conventions, because of this added expense, could very well change the city they’re going to come 2018 or 2019, and now you—and every Chicago operator—just lost all of that airport work.”

In the meantime, Whitaker said that all buses can do is go along with the ordinance until the lawyers they’ve been working with explain “what the next step will be, what it will take, and how much energy and money it will take” while an already TNC-beleaguered market continues to fight for its livelihood.

“This is definitely affecting interstate commerce,” Whitaker said. “We have bus and tour companies all over the U.S. who are now saying that they’re not coming to Chicago because they don’t want the extra expense and hassle of this.”

Chauffeur Driven will continue reporting on developments as they happen.

Visit illinoislimousineassociation.com for more information.

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Deem Signs Multi-Year Partnership With Professional Travel Service

President & CEO, John Rizzo
San Francisco, Calif. — Deem, a mobile and cloud technology provider for the business travel industry, and Professional Travel Service International Express, a provider of travel services to the corporate travel industry, announced they have entered a multi-year strategic partnership. Under the agreement, Professional Travel Service will resell Deem Work Fource, a suite of solutions, including Intelligent Attach, designed for managing, servicing, and controlling travel and ground-related, bookings, and spend.

“We’re excited about the opportunity to help Professional Travel Service serve their customers on a global scale,” said John F. Rizzo, president and chief operating officer, Deem. “With advanced features like pre-trip approval, proactive check-in and linked calendar, travel managers and travelers can focus on their job and not on the time-consuming admin of planning and booking a trip.”

“For us to compete and grow in the current market, we need exceptional partners,” said Roger Lee, president, Professional Travel Service. “Our customers want a solution that is dynamic and seamless, with features and functionality that help them control their spend and help travelers get where they’re going with the least amount of fuss. Deem has that functionality.”

Professional Travel Service is a global full-service travel management company based in Minneapolis.

Under the agreement, Professional Travel Service will resell Deem’s Work Fource travel booking and management tools for business travelers and corporate travel managers, as well as Deem’s Ground Work car service booking tool and Intelligent Attach for hotel conversion.

“Deem Work Fource is the best technology in the market, and we are excited about applying Intelligent Attach to our itineraries,” said Diane Achterkirch, director of sales, Professional Travel Service. “When you pair that with Deem’s exceptional customer support, it’s the ideal solution for our customers and their travelers.”

“Deem’s Intelligent Attach makes life easier for travelers, and creates value for our TMC partners and the companies they serve,” said Tony D’Astolfo, chief commercial officer, Deem. “It increases hotel attach rates, ensures better duty of care and helps corporations control their overall costs.”

Fifty thousand customers use Deem-powered booking tools, such as Work Fource to book and manage end-to-end travel itineraries on desktop and mobile. With advanced Intelligent Attach technology, the software automatically recommends hotel and car service options matched to travelers’ preferences, behavior and corporate policies.

“Professional Travel Service has been a great partner,” said Mike Daly, Vice President, Travel and Car Service, Deem. “They understand that investing in new technologies, like Intelligent Attach takes effort, but ultimately pays off in the long run.”

Visit deem.com or professionaltravelservice.com for more information.

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135 Guests Celebrate the Holidays With HALCA

HALCA President Ismail Abed of LaBresse Limousine
Houston — The Houston Area Livery & Charter Association (HALCA) held its annual year-end holiday party December 10 at the Marriott Westchase, where nearly 135 guests came out for a night full of merriment and cheer.

HALCA President Ismail Abed of LaBresse Limousine said that he knew the event would be influenced by the lingering effects of the late-summer ravages of Hurricane Harvey, so the association went the extra mile to buy more than 50 gifts—as well as accept a few donated items—to ensure that nearly half of all party-goers walked away with some extra goodies.

“We had a lot of presents—and expensive ones, too, like a case of wine and a bottle of Johnnie Walker Blue Label that I wished I could have won,” Abed said with a laugh. “HALCA bought most of it, with two or three items donated by board members and vendors. We wanted to make sure lots of members got something.”

HALCA members enjoyed each other’s company during the December 10 holiday party
Among the donated items was a pass to the 2018 Chauffeur Driven Executive Retreat in San Diego, which was won by Richard Mishriky of CTI Transportation.

The holiday party is HALCA’s biggest event of the year, and the association goes all out accordingly. The evening included a buffet dinner, desserts, various casino tables that offered some generous winnings, the ever-popular photo booth where attendees snapped more than 1,000 photos in just a few hours, a belly dancer, a DJ, and dancing.

“There was something for everyone, and we made sure that everybody left happy,” Abed said. “It was an awesome event, and everybody was in a great mood. Nobody forgot what happened during Harvey and what is happening in our industry, but we’re all fighters. This was a night to focus on the good, and everyone was in good spirits and had a great time together.”

A belly dancer was among the evening’s entertainment offerings
A fundraising component is always included in HALCA’s festive end-of-the-year soirees. While this year’s final total is still being tabulated, Abed estimates that the evening raised at least $4,000 for the association—plus a donation from Jeff Brodsly of Chosen Payments.

Abed is already planning next year’s holiday party, and the association is currently planning its 2018 meeting schedule.

Visit houstonlimos.info for more information.

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In Memoriam: Michael John Campbell

“Papa John” Campbell
Michael John Campbell of Goffstown, N.H., passed away on December 9 at the age of 91. Affectionately known to family and friends as “Papa John,” the Grace Limousine employee gained admiration in and out of the industry, especially once he went viral via an online video.

Born in Glasgow, Scotland, on November 8, 1926, he served in the Scottish Highland Regiment, and was a veteran who saw duty in Palestine during World War II. After the war, he also worked as a coal miner in Stoke on Trent, England, for many years. After coming to the U.S., he had been employed by St. Johnsbury Trucking in New England.

After his retirement, he became a constant fixture at Grace Limousine, a company founded by his son, Ian, and later taken over by grandson, Michael. There, he put in a staggering seven-day work week, assisting with Grace’s day-to-day facility operations.  

At age 89, Campbell took part in the #22KILL online campaign to raise awareness of veteran suicide. He was captured on film performing 22 push-ups for the promotion, which was seen by roughly 40,000 Facebook viewers.

Campbell was devoted to his grandchildren and great-grandchildren, as well as Grace Limousine, where he managed the facility six days a week right up until his death. He is survived by daughters-in-law, Annie Campbell-St. Jean and Holly Barros; grandchildren Andrea Collins, Geoff Campbell, Heather Campbell, Michael Campbell, Shaunna Campbell, Collin Campbell, Isaac Campbell, Joseph Campbell, and Vanessa Barros; and several great-grandchildren. 

“Papa John was one of a kind, and the most generous, grateful person you could ever hope to meet,” said grandson Michael Campbell, current owner of Grace. “He will be deeply missed by his Grace family, and by the many industry friends who have also come to know and love him. The Campbell family would like to extend our gratitude to all our friends and colleagues who have reached out with words and gifts of condolence, and who took the time to attend his service. We appreciate it more than you know.”

Chauffeur Driven would like to extend their deepest sympathies to the Campbell family and the employees at Grace Limousine.

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NELA Brings the Holiday Cheer

L to R: NELA Executive Director Rick Szilagyi, Aleja Seabron of The LMC Group, and Lee Sickles of A-Executive Limo
Malden, Mass. — The New England Livery Association (NELA) welcomed 84 members and supporters to its winter quarterly meeting and holiday party held at Anthony’s of Malden December 12. Chauffeur Driven editor Madeleine Maccar was among those in attendance for the festive event.

The meeting began with plenty of networking and mingling during a cocktail hour that kicked off the evening before NELA Executive Director Rick Szilagyi began the meeting portion of the winter quarterly event. He recognized President Mike Callahan of Able Limousine—one of only three presents the association has operated under during its storied history—for his work to keep NELA an effective voice and advocate for chauffeured ground transportation, as well as the evening’s sponsors who made the “night that’s more about having a good time together than doing business” possible.

L to R: Dawson Rutter of Commonwealth Worldwide, Pam Simms Spitzer and Karen Kelly of the Cystic Fibrosis Foundation, Tami Saccoccio of Commonwealth Worldwide, and NELA President Mike Callahan of Able Limousine
Szilagyi also called out the especially active members whose support has yielded the successes that NELA has helped bring about for New England operators: “You need to know that a few companies and members have been carrying this association: Scott Solombrino, Dawson Rutter, Mark Mollica, Andy Tighe, Tami Saccoccio, Brett Barenholtz, and Kevin Cronin have all done so much to support NELA.”

Solombrino then took to the podium to discuss the National Limousine Association’s (NLA’s) biggest victory since the passage of the Ride Act nearly 10 years ago: Striking down a proposed tax measure that would create a haven of sorts for TNCs at the exclusion of more rule-abiding livery operators, further titling the playing field in TNCs’ favor. He went on to explain how the next 12 months’ biggest fight will actually not be against the same enemy but rather driverless vehicles.

“Autonomous cars could put 20 million people out of work,” Solombrino said. “We have the high ground, and we are prepared to go to every district with displaced workers and fight. We need to prove that workers come first and technology comes second.”

CD Editor Madeleine Maccar (left) with Tami Saccoccio of Commonwealth Worldwide, who won a pass to the 2018 Chauffeur Driven Executive Retreat
For nearly two decades, NELA hosts its annual George Colarullo Memorial Golf Tournament, a fundraiser co-chaired by both Callahan and that benefits both the association and a number of charities that hold personal significance to various members. This past August, the yearly golf outing raised $6,000 for the Cystic Fibrosis Foundation, while Rutter donated an additional $5,000 on behalf of Commonwealth Worldwide. Rutter, Saccoccio, and Callahan presented the two checks totaling $11,000 to the foundation’s Executive Director Pam Simms Spitzer and Senior Development Director Karen Kelly.

“Your donations are helping people with cystic fibrosis,” Simms told those in attendance. “And your generosity is helping so many children breathe easier.”

Scott Solombrino of Dav El/BostonCoach
There were plenty of chances for attendees to walk away with a little extra holiday spirit, and an array of gift baskets and prizes were given away during the meeting. Maccar raffled off a pass to the 2018 Chauffeur Driven Executive Retreat in San Diego, which was won by Commonwealth Worldwide’s Saccoccio.

A performance by comedian and impressionist Joey Voices capped off the evening, treating meeting-goers to a little audience participation and decades’ worth of musical hits in a medley of well-known hits performed in the likes of the artists who popularized them.

The next NELA meeting will be March 6.

Visit nelivery.org for more information.

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VIP Transportation Group Names New Sales Manager

Sales Manager Gilette Morales
Orlando, Fla. — VIP Transportation Group is extremely proud to introduce Ginette Morales as their new sales manager. Morales comes from a diverse background in the transportation industry, and will enhance their current sales team. She will dedicate her time renewing, building, and maintaining current and new relationships with world-wide industry partners as VIP enters their 18th year of business.

“It is a true honor and pleasure to have been hired by VIP Transportation Group as their Sales Manager,” says Morales. “One of my goals is to continue supporting current business relationships and build new ones along the way. I am looking forward to meeting with clients, industry partners, attending industry shows and events, and, most of all, sharing the wonderful services available at VIP Transportation Group.”

Visit viptg.com for more information.

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GCLA Celebrates in Northern, Southern Cali

CD Publisher Chris Weiss (left) with many of GCLA’s out-of-state attendees

The Greater California Livery Association (GCLA) recently held its Northern and Southern California end-of-the-year parties. On December 5, the association’s holiday party and annual election took place in Los Angeles, while its NorCal holiday party took place in Napa December 9. GCLA members, supporters, and family members turned out for the festive affairs in droves—and industry members from all across the country did, too, including peer groups Going Global and Enterprise Strategy Group, who were holding their meetings in California, and Chauffeur Driven Publisher Chris Weiss.

The GCLA Southern California holiday party attracted industry members from across the country


Ryan Silva of Epic Transportation places his bid

The December 5 elections yielded new officers for the 2018 GCLA:
President: Mo Garkani of Continental Limousine
1st Vice President: Harry Dhillon of Ecko Transportation Worldwide
2nd Vice President: Jeff Brodsly of Chosen Payments
Secretary: Darren Croasdale of La Costa Limousine
Treasurer: David Kinney of API Global Transportation

The newly installed directors include Selim Aslan of Men In Black Transportation, Perry Barin of MusicExpress, Maurice Brewster of Mosaic Global Transportation, Carlos Garcia of Carlos Transportation, Robert Gaskill of Motev, Phil Hartz of Acton SoCal Penske Professional Vehicles, and Chris Hundley of The Limousine Connection.

The Southern California event also hosted its annual live and silent auctions, the association’s biggest fundraising event of the year, which helps the GCLA continue its lobbying efforts on behalf of the local industry. With Brodsly and Mary Johnson of The Driver Provider leading the auction, the roughly 200 attendees helped raise more than $23,000.

The 2018 GCLA board of directors
The Napa event was an evening to remember in its own right, with a bevy of vehicles on display for attendees to check out, plenty of chances to mingle with industry peers, and even an educational component when California Highway Patrol provided clarity on its upcoming regulations governing modified limousines that will be put in place January 1.

Don’t miss the January 2018 edition of Chauffeur Driven for expanded coverage of GCLA’s two-pronged holiday events.

Visit gcla.org for more information.

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CLA Bids Farewell to 2017 With Holiday Party

Denver — More than 40 members and supporters of the Colorado Limousine Association (CLA) spent the evening at Brazilian steakhouse Fogo de Chao for its annual holiday party. The event drew members from all over the state and vendors from as far as California, and was sponsored by Research Underwriters.

CLA members with their raffle prizes, including 2018 CD Show pass winner Jorge Sanchez of Hermes Worldwide (front left)
The yearly holiday gathering featured a raffle full of operator and vendor-donated prizes, including gift cards, two homemade chocolate limousines created by Franci Ouzounis of A White Dove Limousine, and a pass to the 2018 Chauffeur Driven Show that was won by Jorge Sanchez of Hermes Worldwide. The bounty of goodies adds to what CLA President Mary Norby of Carey Denver describes as a purely social yearly event.

“I think that’s what makes it special,” she said. “Sometimes through the year, you’re so busy handling business that you can forget that we’re all in the same industry, we’re all friends, we all have the same lives. It’s an opportunity to spend a few hours one night just getting to enjoy each other’s company.”

CLA President Mary Norby of Carey Denver addresses the crowd
Norby said that the camaraderie was evident by how many members were moving around and sitting at different tables with different people all night, and she added that the generosity reflected in the donations was one of the highlights of the party for her.

“It showed our members just how much our vendors really care about this association that they’re a part of,” she said.

With elections planned for the first CLA meeting of 2018, the holiday party is the outgoing board’s opportunity to see their terms end on a festively high note. While Norby will run the January meeting, handle the voting process, and express her further appreciation for the 2017 CLA board and members as she welcomes the 2018 officers, she is prepared to hand off the proverbial baton to the next president after what she considers a successful year.

The holiday party allows members the chance to enjoy the fellowship of their local peers
“I feel really good because I think the Colorado Limousine Association did a lot this year,” Norby said. “Everyone came together and I had a great board. We didn’t get everything we wanted accomplished but I do feel that every meeting we had was productive. I think we had some great speakers, and our education is incredible—education is a huge piece of what we do. The association grew in members, which is great, too. It was a good year!”
In the spirit of the season, though, Norby said that she and several others members were keen on sharing their gratitude for all who made 2017 a success for the CLA.

The next CLA meeting will be January 16.

Visit cololimo.org for more information.

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VLA Celebrates With Holiday Cheer

VLA President Paul Walsh of Superior Executive Transportation

Fredericksburg, Va. — Nearly 50 members, vendors, family members, and guests of the Virginia Limousine Association (VLA) flocked to Ristorante Renato in historic Fredericksburg for a festive holiday gathering December 4. CD’s Industry & Brand Ambassador Philip Jagiela—who also serves as VLA’s executive director—was among those who attended the end-of-year party.

Several VLA members donated door prizes for the holiday party
The association benefited from the generosity of its operator and vendor members, as there was a bevy of door prizes donated from the likes of American Executive Sedan Service, Complete Fleet, Executive Town Car, Georgetown Insurance, Love Limousine, Reston Limousine, RMA Worldwide, Sonny Merryman, Superior Executive Transportation, and ZBest Worldwide Chauffeured Transportation. Chauffeur Driven also donated a pass to its 2018 Show at the Gaylord National, which was won by Claude Crista of Williamsburg Chauffeur Service. Other items up for grabs included gift cards, a set of his-and-hers Skagen watches, a mountain bike, wine, and discounts on select Ford and Lincoln vehicles.

Attendees enjoyed a sit-down dinner and each other’s company
For the VLA, the holiday party is an opportunity to put business aside for a day and celebrate the successes the association has seen come to fruition by banding together—despite comprising competing companies. And the VLA had much to be proud of in the past year.

L to R: VLA President Paul Walsh of Superior Executive Transportation, Ashley Polk of Fleet Transportation, and CD Industry & Brand Ambassador/VLA Executive Director Philip Jagiela
“I can say this association has grown professionally, and industry-engagement-wise, to a level that is exciting to be a part of,” Jagiela said. “We are a team of professionals who highlight the positive.”
Aside from the door-prize and 50/50 raffles, the evening also allowed association members a chance to mix and mingle with their local industry peers while enjoying their company over dinner, drinks, and dessert.
The next VLA membership meeting will be February 5, though all members are welcome to dial into the monthly executive board conference calls on the first Thursday of every month.

Visit vla-limo.org for more information.

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KLTS Transportation Opens New Los Angeles Location

San Diego, Calif. — KLTS Transportation has furthered their reach within the Southern California market with the opening of a new office in Los Angeles, based just minutes away from LAX. This new location is fully operational with a full fleet of sedans, SUVs, Mercedes-Benz Sprinters, and minicoaches.

Mike Muhsin, president & CEO of KLTS, says that this expansion will give them the opportunity to build new affiliate relations and acquire new accounts in the L.A. region. In the coming year the company plans to grow the L.A. office’s fleet to 30-40 vehicles.

President & CEO Mike Muhsin
This year has been very eventful for Muhsin and his growing company. In January 2017, KLTS acquired LJ Transportation, one of the Sand Diego area’s oldest and most successful limousine services. Then in July, KLTS merged with Talia First Class Limousine and Wine Tours of El Cajon.

Muhsin is excited about the future of his business. “We’re looking forward to continuing to grow and serve the Southern California market. We now have more than 70 vehicles that run between San Diego and L.A.”

Visit kltslimo.com for more information.

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KLA Celebrates the Holidays, Begins Board Elections

Members of KLA with CD Industry & Brand Ambassador Philip Jagiela (fifth from right)

Louisville, Ky. — On December 5, the Kentucky Limousine Association (KLA) capped off 2017 with its annual holiday party, as well as formally electing the president and 1st vice president who’ll see the southern association through the next three years. CD Industry & Brand Ambassador Philip Jagiela was among those who attended the festive, intimate gathering.

The business portion of the event started with a brief meeting. President Kent Sparks of Lake Cumberland Limousine introduced Jagiela, who spoke of national trends and discussed how Chauffeur Driven aims to benefit the industry.

Members then zeroed in on local concerns, starting with the sales taxes imposed on chauffeured ground transportation services and legislation being considered for implementation. Jagiela offered insight into the Limousine Association of New Jersey’s (LANJ’s) battle on similar grounds, which ended in success this past January when its members saw a bill passed into law that removed the state’s seven-percent sales tax on transportation services. Jagiela emphasized that the grassroots efforts of KLA’s industry peers to the north were the key to LANJ’s success in seeing the passage of a beneficial, common-sense law, and advised the assemblage of Kentucky operators to follow that boots-on-the-ground, legislatively active model.

Jagiela (left) with 2018 CD Show pass winner, outgoing KLA President Kent Sparks of Lake Cumberland Limousine
While TNCs remain a hot issue throughout the industry, KLA members have, for the most part, not felt too much of a sting from the newcomers’ continued encroachment on their transportation turf. The lack of a significant impact is twofold: TNCs are providing services not typically performed by members’ companies (like so-called late-night “drunk runs”) while struggling to find qualified drivers.

Several board positions will be announced in January, but the December meeting saw the installment of two officers, President BJ Burton of Limos By Knight and 1st Vice President NeVelle Skaggs of Skaggs Limousine & Transportation.

Before adjourning the meeting, Sparks thanked all in attendance for their support during his three years on the KLA board, especially during his tenure as president. Spark was also the winner of the 2018 CD Show pass that Jagiela raffled off before the meeting headed to the nearby Bristol Bar & Grille for KLA’s yearly holiday celebration.

The next KLA meeting will be January 9.

Visit kylimo.org for more information.

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