CD Executive Retreat Seminar Lineup Includes Timely Topics for On-Point Education

San Diego — Less than 75 days to go until the Chauffeur Driven Executive Retreat returns to the Golden State on May 6-8. This year, we’ll be setting up base at the Pendry, a mod hotel from the ultra-luxe Montage Hotels & Resorts set in the heart of San Diego’s hip and historic Gaslamp District.

While our retreats are renowned for their plentiful networking opportunities and always-unique local experiences, the true takeaway is in our educational component. Our Education Committee has finalized the sessions for this year’s retreat, and they are sure to give you some exclusive and cutting-edge takeaway that will add value to your day-to-day operations. Special thanks to our Platinum Sponsors Grech Motors and Ford-Lincoln Limousine and Livery Vehicles for their help in making this year’s Executive Retreat another not-to-be-missed event.

We’ll kick things off Monday morning with a session tackling the ever-important question of “Are You Making Money?” With financials being an evergreen, always-crucial topic to explore, our first session will provide an in-depth examination of your bottom line. After his engaging session at last year’s retreat, we knew that we had to ask industry veteran Dawson Rutter, president of Commonwealth Worldwide, back to share more of his valuable insight. This time, he’ll be joined by Jessica Boulerice, financial consultant for The LMC Group, for a seminar that will have you taking a closer, critical look on the financial health of your company and identifying how to bolster your profit.

Dawson Rutter

Jessica BoulericeAfter a quick financial primer to keep everyone on the same page, operators will be asked the all-important question: Do you truly know your gross profit margin down to the percentage point? From there, Rutter and Boulerice will share the top 10 KPIs that every owner/executive should be tracking monthly as well as the top five things you can do today to improve your profitability. Other topics include an overview of market forces and the tools needed to analyze clients for profitability. Lastly, the session will also touch upon the cost of carrying A/R debt for too long, the importance of factoring in payment type, when to say no to clients (or even fire them), and when to avoid an RFP.

On Monday afternoon, we’ll delve into “Safeguarding Your Company From Sexual Harassment”. As the #MeToo campaign and current events have thrust a once-taboo subject into the limelight, this HR/legal session will accordingly help you understand why it’s an important topic to tackle.  With help from HR expert, Ann Plunkett of Workplace Partners, and legal specialist, Brooke Keil of Emerson Hospital, you’ll chart a course through the murky waters of sexual harassment in the workplace.

Brooke Keil

Ann PlunkettThis session is designed to help you and your staff protect yourselves from making any accidentally offensive remarks or moves and brush up on behavior befitting professional environments. Plunkett and Keil will also identify the difference between harassment and abuse, and work toward the goal of preparing you for day-to-day interactions that respect the social boundaries both inside the workspace and outside the office at industry and non-industry events. Even those who feel they’ve sidestepped major problems so far would benefit from this primer on how to deal with claims of abuse and harassment, how to keep avoiding them, and respectful procedures for dealing with victims.

With Millennials quickly accounting for a significant portion of the workforce, understanding them will become increasingly important over the next decade, both in terms of employment and marketing your company. Tuesday’s first session, “Seizing Opportunities With Millennials, Hospitality & Tourism,” gives you a chance to learn from a distinguished academic about this largely untapped generation.

Our innovative presenter, Jeffrey Montague, is the founder of Temple University’s School of Tourism and Hospitality Management and serves as Assistant Dean of the program. He will offer some insight on how to harness their social media savviness, branding the hospitality industry accordingly, and understanding the Millennial thought process itself. Moreover, this session will also cover how to find talent by working with similar university programs across the country. Even if you think you know how to connect with the youngest parts of the workforce, you’re certain to receive tons of takeaway. This seminar will be moderated by CD Education Committee Co-chair Jason Sharenow of Broadway Elite Worldwide.

Jeffrey MontagueThe educational portion of the retreat comes to a close late in the morning as we introduce Executive Retreat attendees to The Executive Game, an interactive, one-of-a-kind educational experience brought to us by our friends in the Strategy Leaders business management consultant group.  This activity puts you in teams for a hands-on opportunity to demonstrate your leadership skills while steering your virtual company toward success—and comfortable retirement!  How will you stack up against your industry peers? You’ll have to play to find out!

Remember, the Chauffeur Driven Executive Retreat is capped at 200 operators—and space fills up fast. Registration is now open at the early bird rate of $799, which is in effect until March 16, 2018. Rooms are available for $249/night for the duration of the retreat, with extended stays dependent upon space availability. Head over to our website to register and get up-to-the-minute information.

Visit sandiegoretreat.com for more information.

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GCLA Holds Annual Legislative Day

California operators headed to Sacramento to lobby for the industry
Sacramento — Members and supporters of the Greater California Livery Association (GCLA) took to the state capitol February 21 for its annual Day on the Hill. CD’s Industry & Brand Ambassador Philip Jagiela was among those lobbying for The Golden State’s operators.

Prior to the legislative day, a board meeting was held February 20, where new GCLA President Mo Garkani of COTS Group highlighted the primary issues to address the next day.

The next morning, Nidia Bautista of the Senate Energy Committee, Nick Zangani of California Public Utilities Commission (CPUC) Transportation Enforcement Branch, and Edmond Cheung of the Assembly Conveyance Committee met with and spoke to GCLA members before they headed to the capitol to brief them on what to expect from the day and how to maximize their efforts.

L to R: Don Mahnke of ABC Worldwide Transportation, CD’s Industry & Brand Ambassador Philip Jagiela, Robert Gaskill of Motev, and Perry Barin of MusicExpress
The Day on the Hill itself was packed with meetings to tell senators, assembly members, and their staffs to demonstrate the unity of the statewide ground transportation industry, educate them on not only the issues operators face but also what the industry does, communicate the GCLA’s positions on specific legislation, and demonstrate continued support for Lobbyist Gregg Cook of Government Affairs Consulting and his dedication to representing the GCLA’s interests throughout the legislative year.

While TNCs were not among this year’s focal points, safety issues within the transportation sector remained at the forefront of the day’s message as part of the discussion about duty of care and the ongoing need for both Department of Justice background checks and monitoring for-hire drivers. There was also a call for supporting the CPUC, specifically its budget request to hire between six to eight enforcement officers and its efforts to increase enforcement overall.

After the whirlwind day concluded, participants regrouped to discuss the fruits of their labors and detail their meetings.

Check out the March issue of Chauffeur Driven for expanded coverage of this event.

The next GCLA meeting will be March 13 in Las Vegas.

Visit gcla.org for more information.

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In Memoriam: Thomas “Tom” Harrison Smith (1946-2018)

Thomas “Tom” Harrison Smith (1946-2018)Long-time industry fixture Tom Smith passed away on February 16.  Smith was the owner of Prime Transportation, a Washington, D.C.-based company that he founded in 1983. At the time of his passing , he was a resident of Fort Washington, Md.

“[Tom] was a long time member of our association and event when his health slowed him down, he made an effort to attend our meetings along with national trade shows,” said Virginia Limousine Association President Paul Walsh. “Tom was a person that wanted to help new members and had a passion for the chauffeured transportation industry. Anyone who had the opportunity to speak with Tom could feel this genuine passion that he openly shared.”

Smith is survived by his wife, Charlene Hall Smith; son, Travis Smith of Brandywine, Md.; daughter Trisha Watkins (Alan) of Wake Forest, N.C.; daughter Angie Isaacs (David) of Huntersville, N.C.; brother Kenneth Smith of LaVale, Md.; brother Michael Smith (Aarti) of Centreville, Va.;  grandchildren Draven Smith, Hannah Isaacs, Michelle, Allison, and Ryan Watkins;  and numerous nieces and nephews.

A service is scheduled for February 27 from 6-8 p.m. at Lee Funeral Home Clinton, 6633 Old Alexandria Ferry Road, Clinton, Md.

Chauffeur Driven would like to extend our condolences to his family and team at Prime Transportation.

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A List Worldwide Names New Operations Manager

Operations Manager Guy KarpelLos Angeles — A List Worldwide Transportation has announced the promotion of Guy Karpel to the role of operations manager. Company President Avi Karpel believes that Guy’s unique communication skills and his calm way of handling business has given him many friends in the industry and earned the respect from A List’s employees.

“I am proud to see the way Guy has brought his unique skills and put them to work continuing the A List legacy,” said Avi.

In this new position, Guy looks forward to expanding A List’s affiliate partnerships while continuing to foster the company’s existing client relations.

“A List’s goal for the last 21 years has always been to exceed our clients’ expectations while providing them piece of mind. Our long-term relationships and the loyalty of our affiliates is based on A List’s performance day-by-day, ride-by-ride.”

Guy believes that A List’s approach customer service stems from a program his father Avi put in place three years ago.

“All A List employees have vested interest in the company through corporate shares, which gives each employee a voice in the company as well as personal empowerment. This allows A List to provide the ultimate in customer service.”  

Visit alistlimo.com for more information.

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Rudy’s Executive Transportation Shares Advantages of the New Tax Plan

Rudy’s Executive Transportation CEO Roy Spezzano (right) with employee Katie DeFilippisStamford, Conn. — Rudy’s Executive Transportation has developed a way to make the new government tax plan work to their—and their employees’—advantage.

Each year, the company funds an employee health reimbursement arrangement (HRA) that reimburses employees for their out-of-pocket medical expenses and health insurance premiums. Because Rudy’s completely funds its HRA, there is no employee contribution required. With the new tax initiatives, this year Rudy’s HRA will provide $1,500 for individual employees and $3,000 for families to use in paying their medical expenses.

“Even with the continually rising costs of healthcare, Rudy’s has been able to reduce our out-of-pocket healthcare expenses. Our health insurance premiums have been reduced while at the same time, our deductibles have been lowered, providing us with better and less expensive coverage,” according to Rudy’s employee, Katie DeFilippis. “I know it’s really helped me and my family and I’m sure it’s helped many others as well.”

Rudy’s Executive Transportation CEO Roy Spezzano credits the new tax plan and its reduction in the corporate tax rate for making this possible for his company. According to Spezzano, “We never could have done this without the initiatives provided in the new government tax plan. And this is exactly what the plan is supposed to do, what it is meant to do. It was designed not only to help businesses, but more importantly, to help businesses help their employees, their workers, the people who have to provide for their families.”

To further help its employees, Rudy’s handed out bonuses to each of its 120-plus chauffeurs, as well as to the 40 people who work in Rudy’s office. Bonuses average over a thousand dollars for each driver and an average of four thousand for the office employees.

Spezzano adds, “Rudy’s has been in business serving the tri-state area for over 60 years and it’s been our employees, our staff, and our chauffeurs who have been primarily responsible for our success. I’m happy to give something back to them and I appreciate the new tax initiatives making that possible.”

Visit rudylimo.com for more information.

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ACCESS Expands Into Boston

ACCESS Boston President & CEO Lisa Censullo
San Diego — ACCESS Destination Services has announced that it is expanding into Boston to expand its presence in the northeastern U.S. market.  Best of Boston Events, a Dav El/BostonCoach Company—ranked as the #1 Meeting and Event Planning Company by the Boston Business Journal for 12 consecutive years—will become ACCESS Boston. 

The new ACCESS Boston will draw on its 30-plus year history of providing best-in-class DMC services in the greater New England area.  The team, which has successfully managed tens of thousands of events over this time, will continue to be led by Lisa Censullo, president & CEO.

ACESS Destination Services President & CEO Chris Lee
“We are very excited at the opportunities that working with ACCESS will bring to our customers, and our business,” said Censullo. “ACCESS literally invented the term ‘destination management’ and we look forward to expanding beyond our New England roots with our new partners and brand.”

ACCESS President & CEO Chris Lee commented that, “We’re very fortunate to have Lisa and her team join forces with ACCESS. Their long-term industry experience, extensive local knowledge and focus on customer service is well established. ACCESS’ continued growth comes from our commitment to add partners like ACCESS Boston, whose values and vision complement our own. We’re pleased to once again respond to our clients’ requests and ensure that we can be where they want and need us the most.”

Visit accessdmc.com for more information.

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Custom 2018 Mercedes-Benz Metris Displayed at Toronto Auto Show

Toronto — Limousine/bus builder Absolute Styling has announced that it will be displaying its new custom 2018 Mercedes-Benz Metris luxury conversation van at the Canadian International Autoshow, scheduled for February 16-25 at the Metro Toronto Convention Centre. The Vancouver-based company will exhibit the vehicle at the Mercedes-Benz Canada space on the trade show floor.

Absolute Styling President & CEO Lorenzo Armani said the van was met with enthusiasm at the Montreal Auto Show in January. “This Metris is our own conversion and design. It was fully tested and approved by both Mercedes-Benz Canada and Transport Canada.”

The six-person van is loaded with a full array of features, including suede interior and fully powered Benz seats with power leg rests, back massage, and heated chairs.

“We’re the only company here in Canada that does this kind of conversion,” added Armani. “Ultimately, our goal is to have vehicles in showrooms throughout Canada. We have a big presence in Western Canada and in the Mercedes-Benz corporate showroom, but we want to be on display across the country.”

Following the showing in Toronto, the certified Master Upfitter will demonstrate its new Metris at the 2018 Vancouver International Auto Show at the Vancouver Convention Centre (West) from March 28-April 1.

Visit absolutestyling.com for more information.

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Limo Anywhere Wins 4th Quarter 2017 LMC Circle of Excellence Award

President of Limo Anywhere Sean Arena
Dallas — Limo Anywhere is the recipient of the 4th Quarter 2017 LMC Group Circle of Excellence Award. Limo Anywhere won the award for excellence in social media.

In 2004, Limo Anywhere was founded to provide software solutions to the ground transportation industry. They saw a need for a comprehensive yet affordable instrument for small- and mid-sized operators. In the years that followed, they began to offer cloud-based and mobile options, eventually supporting more than 4,500 livery companies.

The LMC Group’s Social Media Manager Aleja Seabron started working with Limo Anywhere at a time when they wanted to expand their reach and openness through social media. For companies who deliver a service, responsiveness to customer questions, suggestions, praise, and problems is essential.

“Limo Anywhere had a clear understanding of their challenges and opportunities in providing customer service via social media,” said Seabron. “Even more importantly, they worked closely with The LMC Group to transform their efforts, including submitting staff photos and profiles so customers would engage personally with the company.”

Sean Arena, president of Limo Anywhere, found the experience of working with LMC on social media strategy beneficial.

“With over 4,700 operators across the globe, elevating our level of engagement becomes that much more critical (and challenging),” he said. “Through LMC, we have built a better social platform, enabling us to work more closely and collaboratively with our customers across every facet of the business. It is an honor to be recognized for what has truly been a team effort and partnership between Limo Anywhere and LMC.”

Visit lmc.group for more information.

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PRLA Works With Lobbyist, Forms Vendor Alliance

Bensalem, Pa. — The Philadelphia Regional Limousine Association (PRLA) changed up its meeting location for a February 7 meeting at La Cena.

Since Brightbill Body sponsored the meeting, there were several buses on display for members to check out throughout the evening, which Ken Ingram was on hand to discuss with meeting attendees.

PRLA has been pushing hard to make headway with the state, working especially closely with lobbyist Jodie Stuck of government affairs firm Malady & Wooten in regard to legislative matters. Both the Philadelphia International Airport’s and the Pennsylvania Public Utility Commission’s (PUC’s) fee structures have been an ongoing point of contention for members, given the uneven playing field it perpetuates with TNCs.

PRLA Lobbyist Jodie Stuck of Malady & WootenStuck, who was unable to attend the meeting but did provide an update prior to it, has helped draft HB-1977 and SB-1004, which propose an assessment fee of 1 percent of gross revenue for work done in the city instead of the $500 per vehicle fee that the city currently imposes. (TNCs currently pay a 1.4 percent levy of rides originating in the city, which is split between the Philadelphia Parking Authority and the city’s schools.) 

While those initiatives are gaining traction, however, the PUC did recently deliver a decidedly expensive blow to the industry.

PRLA President Steven RhoadsAccording to a press release from the PUC, the proposed rule, which was approved by a 5-0 vote, “would change liability limits for motor carriers transporting fewer than 16 passengers, increasing from $35,000 to $125,000 the minimum coverage for bodily injury, death or property damage incurred in an accident arising from authorized service. The new proposed $125,000 minimum coverage would be split in the amounts of $50,000 bodily injury per person (in place of the current $15,000), $100,000 bodily injury per accident (in place of the current $30,000) and $25,000 property damage per accident (in place of the current $5,000).”

Anyone wishing to comment on the proposed rulemaking must do so as soon as possible by referencing Docket Number L-2017-2604692 and submitting their comments to:

Secretary
Pennsylvania Public Utility Commission
Commonwealth Keystone Building
400 North Street
Harrisburg, PA 17120

In other news, credit card processor Chosen Payments has announced the formation of a vendor alliance with the PRLA. Chosen Payments specializes in providing merchant services to ground transportation providers throughout the nation. 

The next PRLA meeting will be in April.

Visit prlainc.com for more information.

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Mosaic’s Brewster Spills the Secrets

Mosaic Global Transportation CEO Maurice Brewster (fourth from left) was among the CEOs sharing the ‘Secrets of the Fastest Growing Companies’
San Francisco — Mosaic Global Transportation CEO & Founder Maurice Brewster recently took the stage with several Bay Area business leaders for a panel discussion entitled Secrets of the Fastest Growing Companies. Held February 1 at the Julian Morgan Ballroom, this event gave local entrepreneurs the opportunity to learn from companies that made the San Francisco Business Times’ 2017 Fastest Growing Private Companies list. In October, the magazine named Mosaic as the #23 Fastest Growing Private Company in the Silicon Valley.

Mosaic Global Transportation CEO Maurice Brewster
For this event, Brewster was joined by Andrew Paradise, CEO & founder, Skillz (#2 Fastest Growing Private Company, 2017); Amy Norman, cofounder & co-CEO, Little Passports (#35 Fastest Growing Private Company, 2017); and Christina Stembel, founder, Farmgirl Flowers (#15 Fastest Growing Private Company). The discussion was moderated by Peter Sitov, market president – Northern California commercial banking at Union Bank, who co-sponsored the event with the San Francisco Business Times.

Each of these CEOs have enjoyed an impressive 50 percent or more growth over the past three years, and used this forum to share the secrets to their success as well as the challenges that come with managing a company on the fast track.

“It was an honor and a privilege to be selected by the San Francisco Business Times as one of the Fastest Growing Private Businesses in the Bay Area,” said Brewster. “Thank you San Francisco Business Times and Union Bank for allowing me to share my secrets with my local business community.”

Visit mosaicglobaltransportation.com for more information.

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Grand Avenue Promotes Alicia Kline to Event and Client Services Manager

Event and Client Services Manager Alicia KlineNashville — Grand Avenue Worldwide is proud to announce that Alicia Kline has assumed the position of event and client services manager. Kline previously served as executive assistant to Grand Avenue CEO Carl Haley. With over seven years of experience providing events management services and administrative support for corporate executives and organizations, Kline will be responsible for overseeing the processes and systems related to serving customers through all phases of their transportation needs.

“Having been with Grand Avenue for over two years and being involved in a number of client-focused engagements and activities, I am honored and excited to now be in a role that ensures our clients’ every need is met,” said Kline. “Grand Avenue prides itself in providing the highest level of professionalism and quality care, and I look forward to helping the company further its exceptional service.”

Since joining Grand Avenue in 2015, Kline has developed the customer service, management, and leadership skills necessary for her new role as event and client services manager. Kline’s promotion comes as Nashville continues to grow in popularity as a top destination city for meetings and events.

“With her extensive background in handling events, from corporate meetings to professional sporting events within NASCAR and baseball, Alicia was a natural fit to be our new event and client services manager,” said Grand Avenue Vice President of Operations and General Manager Terrie Lane. “We’re thrilled to have her in this role and know that her experience will be valuable in helping us enhance our client services.”

Visit GrandAvenueWorldwide.com for more information.

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Gateway Limousine Named One of the Elite ‘WeddingWire Rated 500 Level’ Companies

President Mark DiChiaraWaterbury‚ Conn. — Luxury ground transportation service provider Gateway Limousine is pleased to announce that it has reached the prestigious WeddingWire Rated 500 Level by earning more than 500 wedding reviews for Wedding Limos in Connecticut. As a member of WeddingWire, a national online wedding marketplace and the world’s largest wedding review site with over 2 million reviews, Gateway Limousine’s advancement to the Rated 500 Level is considered the ultimate milestone, illustrating the company’s commitment to regularly providing quality service to their clients.

“Gateway Limousine is thrilled to have reached WeddingWire’s Rated 500 Level for Wedding Limos in Connecticut and believe that this achievement is a testament to the hard work of our highly-skilled, dedicated staff and chauffeurs,” said Gateway Limousine President Mark DiChiara. “Providing the finest ground transportation experiences for our clients is our number-one priority, and we would like to thank each of them for taking the time to review our services on WeddingWire. Each review allows potential clients to see that we are committed to providing excellent service on a consistent and ongoing basis, and we look forward to continued success.”

The WeddingWire Rated program recognizes wedding professionals who have received positive newlywed reviews about their business on WeddingWire. Since receiving over 500 wedding reviews, Gateway Limousine is now placed at the elite Rated 500 Level. The program recognizes businesses across more than 20 service categories, from wedding venues to wedding photographers, and requires a minimum of three wedding reviews and an average score of 3.5 stars or higher. Within the WeddingWire Rated program, there are seven different levels that wedding professionals can reach based on the number of wedding reviews they receive (3, 10, 25, 50, 100, 250 and 500). The WeddingWire Rated 500 Level is reserved for a select group of businesses who have received 500 or more newlywed reviews.

“To have exceeded 500 client reviews is a tremendous accomplishment that only a select group of wedding professionals have reached,” said Sonny Ganguly, CMO, WeddingWire. “We are honored to recognize Gateway Limousine for their impressive work within the wedding industry as indicated by their past clients. This great achievement showcases their strong track record of success and a steadfast commitment to earning positive reviews, each and every year.”

In addition to WeddingWire’s Rated 500 Level, Gateway Limousine recently earned its tenth consecutive WeddingWire Couples’ Choice Award, and is the only limousine service in Connecticut to have achieved this status. Determined by reviews from over a million newlyweds, the Couples’ Choice Awards recognize the top five percent of local wedding professionals on WeddingWire for their excellence in quality, service, responsiveness and professionalism within the industry.

Visit gatewaylimos.com for more information.

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American Executive Transportation Announces New Affiliate Manager

Affiliate Manager Jennifer WongSterling, Va. — Washington, D.C.-area transportation provider, American Executive Transportation, has announced the addition of industry veteran Jennifer Wong as their new affiliate manager.

Wong’s role as affiliate manager will to continue to build the existing relationships that American Executive has already established, as well as develop and grow new partnerships. She will also continue to work on building new corporate business for AET.

“I am thrilled to be working with the amazing team at American Executive and I am very much looking forward to adding my expertise and unique skill-set to such an amazing company,” says Wong.

She brings over 10 years of transportation industry expertise as well as over 25 years of sales and marketing expertise, in both the retail and corporate sectors. Wong is the founder of Solutions Marketing, a boutique transportation-focused marketing agency, which she will continue to manage with the support of her staff. She will be attending the upcoming trade shows and retreats and will conduct on site visits across the country to visit American Executive affiliates.

“We are excited to have Jennifer join the American Executive team with her extensive knowledge of the industry and as a well-respected industry veteran,” says AET CEO and Co-founder Zulfi Abbasi. “We believe this to be a great fit for our team.”

Visit aetworldwide.com for more information.

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Access Commercial Capital and United Leasing Name New Corporate Account Executive

Corporate Account Executive Carl RestivoLake Success, N.Y. — Access Commercial Capital, a division of United Leasing and Finance, has recently added Carl Restivo as a corporate account executive.

Restivo will leverage his existing customer base to expand Access’ originations in the transportation finance market. “I look forward to continuing to create effective financial solutions for customers I have known and served for many years.” he said.

Prior to joining Access, Restivo served in senior sales positions within the bus sales industry. “It’s exciting to hire talent that has a proven commitment to the industry and our customers,” said Eric Coolbaugh, vice president of sales at Access. “Carl’s extensive experience and understanding will ensure that our markets are well-served as we continue to grow our sales division,” he added.

Restivo will be based in Saratoga Springs, New York and will report directly to Coolbaugh. “We are pleased that Carl is bringing his considerable experience and stellar reputation to our company,” said Martha Ahlers, president of United Leasing and Finance. “Carl understands our unique brand of solutions and service, and will add depth to our already outstanding group of sales leaders,” she added.

Visit accesscapital.biz for more information.

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The LMC Group Participates in #GivingTuesday, Adds New Finance Consultant

The LMC Group raised $2000 for the Big Brothers Big Sisters of New Hampshire on #GivingTuesdayManchester, N.H. — The LMC Group participated in its third annual #GivingTuesday event on November 28 by raising money for Big Brothers Big Sisters (BBBS) of New Hampshire. #GivingTuesday is a grassroots movement held the Tuesday after Thanksgiving that encourages businesses and organizations to help others through the gift of time, donations, goods, or raising awareness.

For more than 100 years, the BBBS organization has matched at-risk children and teens with mentors who offer encouragement, guidance, and positive influence.

LMC #GivingTuesday Ambassador Aleja Seabron challenged LMC team members to participate in a #GivingTuesday 5K, combining exercise with charitable fundraising. Aleja explained, “We chose BBBS because we believe in the work they are doing. I attended their annual fundraiser, the Big Bond Bash, and was so impressed that when #GivingTuesday came around, BBBS came to mind. #GivingTuesday is a wonderful way for companies to get involved in their communities.”

Many LMC families joined in the fun as well. At the end, LMC team members had reached 100 percent staff participation and raised $2,000 with their 100% company match. LMC Founder Kristen Carroll remarked, “We are so impressed with the work that BBBS does in New Hampshire and nationwide. Research shows BBBS’s impressive results in encouraging kids to get good grades, go to college, and avoid detrimental behaviors, and we were honored to be able to support their efforts. I’m incredibly proud to be part of a team with like-minded people who generously and enthusiastically give of their time and money to worthwhile causes.”

The LMC Group Finance Consultant Jessica BoulericeIn other LMC Group news, the company recently announced the addition of Finance Consultant Jessica Boulerice to their team. Her extensive background and credentials enable The LMC Group to offer finance services, such as financial strategy and analysis, monthly reporting, budgeting, and audit/tax assistance, to help their clients achieve their goals, as well as a fractional CFO for companies requiring strategic fiscal leadership without needing a full-time CFO level resource.

Boulerice’s approach to financial strategy combines her creative thinking with her practical knowledge and experience. She is also a compelling public speaker and lecturer.

“Bringing the same creative approach to finance that we offer in our other services, Jessica is finance star who will bring the missing component of financial strategy and acumen that our team has been needing for quite some time,” says Carroll. “She is a fabulous addition to the LMC team, and we look forward to demonstrating what she can do for our small business clients.”

Boulerice is excited to be a part of The LMC Group: “Something I hear most often from executives is they believe they and their teams are working harder than ever, but they still can’t see it in the bottom line or in the bank. Without financial and operational metrics in place and tracked regularly, they may never find out for sure. I look forward to working closely with our clients.”

Visit lmc.group for more information.

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NLA Refutes Uber and Lyft’s Background Check Claims

New York — Following Uber and Lyft’s recent responses to its public service announcement (PSA), “The Signs,” the National Limousine Association (NLA) is renewing its call for legislation mandating fingerprint-based background checks and universal drug screening for ride-hailing service drivers.

In the NLA’s PSA, ride-hail apps are linked to instances of sexual assault and passengers are encouraged to think twice before utilizing these services. Uber and Lyft have responded to the PSA, claiming that they perform rigorous background checks on all drivers to ensure the safety of passengers. However, as demonstrated recently in Colorado and Massachusetts, the background checks of these companies are ineffectual, and have missed thousands of drivers with criminal backgrounds and resulted in the dismissal of 11 percent of their workforce in some cases.

NLA President Gary Buffo“Uber and Lyft continue to evade the issues and questions concerning their driver screening procedures,” said Gary Buffo, president of the NLA. Continued Buffo, “A truly comprehensive screening process would include a fingerprint-based background check solution, with the ability to find crimes many years back and across state lines. Additionally, in-person interviews, as well as drug and alcohol screening, are noticeably absent from the ride-hail vetting process, at the same time that our nation is suffering through an opioid crisis. It is time that all transportation providers are held to a much higher standard.”

Through its Ride Responsibly initiative, the NLA has formed multiple partnerships over several years to advocate for stricter driver vetting. The NLA has also tirelessly advocated for the rights of ride-hail drivers, who are currently misclassified as independent contractors rather than as employees.

Visit www.limo.org for more information.

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LANJ Board of Directors Conference Call Addresses BoD Election, Legislative Issues

LANJ President Jason SharenowNew Jersey — The brutal weather seen this winter in the Northeast caught up with the Limousine Association of New Jersey (LANJ) when a snow storm forced a last-minute cancellation of their January membership meeting. On Wednesday, January 25, the LANJ board of directors went forward with a conference call to keep up association news and other happenings facing operators within the NY-NJ-PA tristate region.

Chief among the issued discussed on the call was the nomination of board officers for the 2018 LANJ elections. Each of the current officers was nominated to continue their role for the coming term. These include:

President: Jason Sharenow of Broadway Elite Worldwide
1st Vice President/Treasurer: Jon Epstein of Royal Coachman Worldwide
2nd Vice President: Jeff Brodsly of Chosen Payments
Secretary: Karen Gajda of Country Club Transportation

These nominations will be presented to the membership for an official vote.

The call began with an update from Golf Committee Chair Brian O’Neill of Grech Motors, who proposed a new plan to for the marketing and operation of this year’s LANJ Charity Golf Tournament. With the 2017’s inaugural event being a huge success (grossing more than $33,000), the board unanimously agreed to move ahead with O’Neill’s suggestion.

Next, Sharenow gave his President’s Report, which addressed the unfortunate cancellation of the previous week’s meeting. Sharenow also provided the board with an update from the association’s lobbying firm regarding recent legislative matters. Representatives from LANJ will be meeting with the firm in coming weeks to get some sort of resolution with TNC background checks as well as port authority fees. Since N.J. recently sworn in a new governor, the association also touched on the potential for a new, higher minimum wage.

LANJ Executive Director Patricia Nelson followed with her report, highlighted with the announcement that the association’s membership is currently at an all-time high, with more than 150 members. Nelson also provided the board with a bit of information regarding the NLA Day on the Hill on May 23 in Washington, D.C., and the upcoming New York International Auto Show.

Before the call concluded, Epstein provided a brief Membership Committee report that largely focused on LANJ’s next meeting in March, held at Englewood Cadillac. Scott Solombrino of Dav El/Boston Coach will be attending as a guest speaker.

Visit lanj.org for more information.

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Van Hool Plans New U.S.-Based Manufacture Facility

Flip Van Hool, CEO of Van Hool (© Wim Kempenaers [WKB])Faribault, Minn. — Plans are in their final stages for Van Hool to begin building an American-based production facility later this year in Tennessee for the manufacture of diesel-powered transit city buses. ABC Companies, the exclusive North American distributor of Van Hool motorcoaches, and the manufacturer agree that offering the premium quality Van Hool line for transit-based applications is a natural product extension and an exciting opportunity for market expansion. As they enter the public market, the partners will target public agencies and private operators.

“We are focused on offering a proven product that can enable rapid market expansion into broader, more diverse service sectors,” adds Dane Cornell, president and CEO at ABC Companies. Additional private transit applications include providing and augmenting service for municipalities, county, state and federal agencies; corporate employee shuttles; university and school bus shuttles; connector services; and more. Roman Cornell, ABC Companies executive vice president and chief commercial officer, adds, “The new Van Hool transit product will offer a potential win-win for all stakeholders.”

While Van Hool has enjoyed previous acceptance in the US and Canadian transit markets with upwards of 550 bus deliveries in past years, the new production facility is a conduit for meeting “Buy America” compliance that will establish a strengthened presence in the US market. A southeastern US location has been selected for the new plant site with plant opening and production commissioning by the year 2020. The factory will be capable of producing 400 units in its first year of operation, and is modeled after Van Hool’s state-of-the-art Macedonia production facility where the market-leading Van Hool CX45 and CX35 vehicles are currently fabricated. Initial production will include diesel-powered vehicles, with plans to quickly ramp up for production and delivery of CNG and electric-powered models to buyers nationwide.

“Our experience and insights over 30 years are forming our vision for this future facility,” stated CEO Filip Van Hool. “America is our second home. We love the American mind-set and we are fortunate to have a lifetime partner who shares our business philosophy and desire to see and seize new opportunities.”

Visit abc-companies.com or vanhool.be/nl for more information.

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Chosen Payments Featured on Fox Sports

Moorpark, Calif. — Chosen Payments CEO Jeff Brodsly was recently featured on FOX Sports in a spot that recognized the company as the preferred credit card processor of the National Hot Rod Association (NHRA), its members, fans, and vendors. Chosen Payments handles credit card processing at all NHRA tracks including ticket sales, concession stands, and other ancillary sales that take place at NHRA tracks or on NHRA.com.

Fox Sports reporter Lewis Bloom interviewed Brodsly during the annual Specialized Equipment Market Association (SEMA) Show held October 30 through November 2 in Las Vegas. The show is the premier automotive specialty products trade event of the world, and draws a crowd of 165,000 to see the latest automotive products, customized cars and builders to one place.

Brodsly took the opportunity during the interview to reveal that two-time funny car champion Tony Pedregon would be serving as an ambassador of Chosen Payments, and indicated that he is currently evaluating the sponsorship of an NHRA team. The interview with Bloom was simulcast on NHRA.com.

Brodsly says, “It was an honor to be selected to be featured on a national network along with representatives from Coca Cola, Papa John’s Pizza and other big-name companies. In fact, it was the highlight of my career!”

Chosen Payments was recently named one of the Top 10 credit card processors in the United States by Retail CIO Magazine, and is the preferred or exclusive provider in many vertical markets. The company maintains partnerships with trade associations serving many industries, including funeral care, chiropractic care, jewelry stores, moving companies, ground transportation companies, and others in the automotive industry such as car dealerships and the National Hot Rod Association (NHRA).

Visit youtube.com/watch?v=eDBtwS7eXao to see the Fox Sports clip or chosenpayments.com for more information.

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Boston Chauffeur Moves Into New Headquarters

Boston Chauffeur Founder & CEO Mark Kini (third from left) meets with staff in the company’s new headquarters
Beverly, Mass. — Full-service luxury ground transportation provider Boston Chauffeur recently announced that they have relocated into new offices at 600 Cummings Center. The company’s new headquarters offers a more contemporary and larger setting that will allow for collaborative employee interaction.

Boston Chauffeur Founder and CEO Mark Kini said of the move, “We are tremendously excited about the move. This is a new chapter for Boston Chauffeur as we work to overcome the many challenges the business and our industry face in 2018.”

The new headquarters will also allow the company to offer a separate area for training and development, which includes an LCD projector, smart TV technology for educational streaming videos, and old-fashioned whiteboard for classroom use.

In addition to the benefits of operating in a larger space, Kini says the new location has already provided the company with an increase in walk-in business. The company has already had numerous bookings from walk-in clients since the beginning of the new year.

Visit bostonchauffeur.com for more information.

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Premier Transportation Promotes Two Team Members

Jami Crouch, National Affiliate Manager
Dallas, Tex. — Premier Transportation Services has announced the promotion of two key members of their team.

Jami Crouch has been named as the company’s national affiliate manager. Crouch’s responsibilities will include managing the extensive list of valued partners around the world, while also continuing to source, price, and manage  groups for their travel throughout the US and globally. Since joining Premier in January 2017, she has demonstrated a genuine ability to connect with affiliate managers and owners alike. Crouch will work remotely from her hometown of Indianapolis, Ind., and will continue to represent Premier at the various trade shows.

“It has been such a pleasure to work with some of the greatest people in the industry over the past year,” says Crouch. “I have had an opportunity to be mentored by and learn about the Industry in a way that I never knew possible. My journey with Premier has been such an incredible experience and I look forward to 2018, and growing with our national partners for years to come.”

Premier has also appointed Corey Witzel as director of dispatch and special projects, a role that will see him continuing to maintain relationships with Premier’s local affiliates. For more than a decade, Witzel has worn many hats in the industry, including that of a chauffeur, and brings a strong problem-solving skill set to the management team, which fits perfectly with the needs of any dispatch department.  Witzel also serves as Premier’s IT manager, overseeing the company’s software platform.

Visit premierofdallas.com for more information.

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Ride Responsibly, PAVE Call for Better TNC Background Checks

NLA President Gary Buffo Marlton, N.J. — The National Limousine Association’s (NLA’s) Ride Responsibly initiative partnered with nonprofit organization Promoting Awareness, Victim Empowerment (PAVE) to produce a public service campaign, starring actress, activist, and sexual violence survivor Pamela Anderson.

The PSA, which can be viewed at youtu.be/bb9ZxP4rgSk, draws attention to the vast number of sexual assaults that have occurred in ride-hailing vehicles and questions if these were caused by insufficient background check procedures. It serves as a call to action following alarming revelations of sexual harassment and assault that reach far beyond Hollywood and Washington, D.C.

The video, titled “The Signs,” is Anderson’s second PSA for the Ride Responsibly initiative, and comes on the heels of the #MeToo movement. It is a stark reminder that even getting from point A to B comes with a risk.

“The astounding number of tweets that referenced #MeToo and #uber was absolutely frightening, and disheartening to say the least,” said NLA President Gary Buffo. “It is time to recognize that these services are simply unsafe and pose an inherent threat to anyone using them, due to the blatantly insufficient background checks that transportation network companies (TNCs) use. Our partner, PAVE, has been instrumental in our campaign to inform the public about the dangers these services pose. Together, we are actively working to compel safety measures that will prevent these crimes.”

For more than 20 years, Angela Rose and PAVE have been the only national charitable organization committed to both sexual harassment and assault prevention and recovery. Through its support, social advocacy, training, and education programs, PAVE is leading the way and tackling these issues head on in the hopes of minimizing their occurrences and impact.

Rose, the founder and director of PAVE, said “through our work with survivors, we have always been aware that cases of sexual assault and harassment can occur just about anywhere. Unfortunately, this now includes ride-hail apps such as Uber and Lyft, which is why we have partnered with the National Limousine Association and Pamela Anderson. It is critical that everyone be made aware of the risks associated with ride-hailing apps and PAVE is excited to support this campaign with best practices and tangible safety tips. It’s important to note that no matter how many safety tips you practice, it is never your fault if someone harms you.”

She added: “While we are so proud of the #MeToo movement and all of the brave men and women that have come forward, we are constantly working to bring an end to these crimes.”

“When I first embarked on my quest to raise awareness about the safety risks associated with ride-hailing apps, I had no idea of the frequency or disturbing nature of the incidents,” Anderson said. “The reaction to our first campaign was inspiring, and also disheartening, as many voices came to the surface echoing the sentiment, #MeToo. Action, however, is more effective than a hashtag, and it is critical that we take the next step, demand justice for victims and force ride-hail apps to ensure our safety in their vehicles. Fingerprint-based background checks are a simple step that these transportation providers can take, and it is beyond me why this practice isn’t commonplace in 2018. These apps are optimized for predators and will remain so until common sense safety measures are put in place.”

Visit rideresponsibly.org and limo.org to learn more about the Ride Responsibly initiative and the NLA, respectively. Visit pavingtheway.net to learn more about PAVE.

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Inglewood Chamber of Commerce Honors Local Businesses for Outstanding Corporate Social Responsibility

Representatives of Motev accepting the IAACC Company of the Year Award
Inglewood, Calif. — The Inglewood Airport Area Chamber of Commerce (IAACC) held its annual Installation of Officers and Awards Gala on Friday, December 8, 2017, at the Sheraton Gateway LAX to recognize three Inglewood-based businesses for their outstanding corporate citizenship.

Of the IAACC’s 2017 awardees, Motev—the all-Tesla black car service—seemed to have particularly impressed the chamber with its commitments both to a business model specifically predicated on sustainability, as well as one focused on directly improving its proximate community. For its efforts, Motev garnered IAACC’s Company of the Year Award. The other businesses recognized by the IAACC at the gala included the Los Angeles Rams and the Los Angeles World Airport.

“We are truly thrilled!” beamed Robert Gaskill, Motev co-founder and CEO. “From day one, our focus has been to provide a beneficial and hyper-local impact on our immediate neighborhood and surrounding community.”

On average, electric vehicles reduce automobile emissions by about half that of gasoline powered cars. In Los Angeles, if just 10% of current motorists switched to electric cars, that would translate to an annual emissions reduction of approximately 8.75 metric tons. Put in those terms, the commitment Motev is making to environmental sustainability seems worthy of the IAACC’s recognition.

“We are extremely proud of our company’s focus on sustainability,” offered Chief Administrative Officer Tiffany Hinton. “It’s the reason our website landing page prominently displays our pledge to plant a tree for every ride Motev provides, which currently exceeds more than 3,000 trees planted in American forests.”

Visit motev.com for more information.

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Universal Limousine and Transportation Wins 3rd Quarter 2017 LMC Circle of Excellence Award

Marc Sievers of Universal Limousine and Transportation
Sacramento, Calif. — Universal Limousine and Transportation is the recipient of the 3rd Quarter 2017 LMC Group Circle of Excellence Award. Universal won the award for excellence in business development.

Marc Sievers started Sacramento-based Universal Limousine and Transportation in 1993 with only two vehicles. Universal grew rapidly, enabling Sievers to open a San Francisco branch in 1997. Over the years, Universal’s commitment to impeccable customer service and safety established its reputation as the chauffeured car service of choice in the Sacramento area. Universal’s fleet of late model coaches, buses, sedans, and limousines grew, and with that growth came the opportunity to contract with numerous clients requiring shuttle and large-group movement assistance. Its client base is composed of Fortune 500 executives and entertainment industry personnel, such as actors and musicians.

Universal’s approach to business development is best described as strategic. Sievers has acquired vehicles and hired chauffeurs who have the School Pupil Activity Bus (SPAB) designation so he can bid for contracts in local municipalities. He maintains long-term relationships with his shuttle contract clients, and these relationships serve as great references when he competes for other contracts in the RFP process. Universal works with local sports teams such as the Sacramento River Cats and the Sacramento Kings, and these partnerships link Universal to the community and raise its visibility. Recently, Marc has also partnered with The LMC Group to enter new markets and cultivate critical business relationships.

LMC Group’s Nicole Olivier, who collaborates with Universal in their business development efforts, said: “Universal Limousine and its owner Marc Sievers have been shining examples of what we can do for a client who is involved and helps steer the direction of business development. They have been responsive to requests for information and proactive on developing key business relationships on their own. We continue to uncover some great business leads due to their active participation in the sales process. Universal, Marc, and his team are the blueprint for successful partnerships going forward.”

Visit lmc.group for more information.

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DH2 Names New Account Sales Manager

Joe Sonnick, account sales manager
New York — DH2 Chauffeured Transportation proudly announced Joe Sonnick, a veteran in the transportation industry, as their new account sales manager. His duties will consist of building new and existing corporate accounts and will focus on new business development. 

“Mike [Vargas, DH2 President] and I are thrilled to welcome Joe to our team,” said CEO Nancy Vargas. “He has an impressive record of success in our industry and a genuine commitment to excellence.”

Nancy Vargas, CEO
Sonnick has an extensive background in the chauffeured ground transportation industry. He has worked through all facets of operations and has been in business development and sales for over 25 years.

“I am excited to have the opportunity to add my experience and knowledge to the wonderful team at DH2,” Sonnick shared.

Visit dh2limo.com for more information.

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ABC Companies Celebrates the 10,000th Van Hool Delivery at UMA Expo 2018

ABC Companies Executive Vice President & CCO Roman Cornell (left) delivers the company’s 10,000th Van Hool coach to Bill Torres of DC Trails (right). ABC’s Ryhan Cornell and Brian Pinckney offer applause. San Antonio, Texas — ABC Companies chose the 2018 UMA Expo as the stage to celebrate the delivery of the 10,000th Van Hool coach in North America. The new motorcoach was presented to DC Trails owners Bill and Liliana Torres on the show floor on January 8. Roman Cornell, ABC executive vice president and chief commercial officer, noted how pleased ABC was to celebrate this milestone with DC Trails.

Roman spoke of how when ABC Founder Clancy Cornell signed the agreement with Van Hool in 1987 to become the exclusive North American distributor he never fathomed how successful the partnership with Van Hool would become.

Members of the ABC and DC Trails teams show off their custom DC Trails socks. “We all wish Clancy could have been with us to celebrate this achievement. None of this would have been possible without his tireless dedication to our industry and the loyal business and personal relationships he established throughout his life,” said Cornell.

Ryhan Cornell, ABC account manager, presented Torres with orange custom designed DC Trails socks as a special gift to celebrate this event.

“Wildman Bill Torres has a passion for Harley’s and for socks,” added Roman. “We are happy to add these socks to his rather extensive collection.”

Visit abc-companies.com for more information.

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