Uber Grows Impatient With Customers: The TNC wants customers to show up promptly for their rides. It’s testing a two-minute window for passengers to get to their car before the meter starts ticking.
The company is testing the program in Dallas, New Jersey, New York, and Phoenix, and it says it will roll it out to other locations if it proves successful. The plan undoubtedly would make business more efficient for Uber and its drivers, since, as it puts it, “Uber works better when drivers are driving more and waiting less.”
Many Uber Drivers Unaware of Settlement Results: Forbes writer Daniel Fisher has been using Uber a lot, and recently decided to ask his drivers what they thought of the proposed $100 million settlement their lawyer had negotiated over their complaints against the online car service.
The first response he recieved: My lawyer? My claims? None of the drivers he rode with knew much about the lawsuit other than the fact Uber was being sued. All were opposed to the central claim in the suit, that they be classified as employees instead of independent contractors. And all were surprised to learn that the lawyer representing them, Boston attorney Shannon Liss-Riordan, could negotiate an agreement on their behalf, and potentially collect tens of millions of dollars in fees, with only four Uber drivers as named plaintiffs. Forbes article here
Keywords
driver behavior driver pay lawsuits TNC travesty TNCs Uber waiting issues
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