Uber Agrees To $225,000 Settlement In Discrimination Lawsuit

Uber has agreed to pay the National Federation of the Blind $225,000 over three years to settle a lawsuit alleging discrimination against blind riders, the company said April 29.

The settlement, which is still pending approval from a judge, also requires Uber to notify drivers they must provide transport to customers with service animals. Should a driver break that policy, Uber says it will deactivate their account. To ensure the settlement is being followed, the National Federation of the Blind will have blind customers take test rides.

The agreement will likely put an end to the suit, which has been unfolding since 2014, when the National Federation of the Blind first argued some Uber drivers’ refusal to accept riders with guide dogs was discriminatory.

The Verge article here

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customer service   lawsuits   legal issues   TNCs   Uber   

 

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