Showing posts with label January 06. Show all posts
Showing posts with label January 06. Show all posts

Friday, January 6, 2017

NJ Legislators Should Support TNC Driver Fingerprint Checks

<p><a href="http://ift.tt/2e8m8XG">Photo via PEXELS user lalesh aldarwish</a></p>ATLANTIC CITY, N.J. — The Transportation Network Company Safety and Regulatory Act, which cleared the Legislature on Dec. 19, failed to require fingerprint background checks for drivers, the accepted and widespread gold standard in reviewing possible criminal history. 

Press Of Atlantic City editorial here

From LCT: Jason Sharenow, president of the Limousine Association of New Jersey, said: “There is still a good possibility this can happen. LANJ is keeping the pressure up and fingerprinting does have some bipartisan support in the Senate and Assembly.  We are hopeful that the Attorney General will not cave to the Millennials and the TNCs.”

Keywords

background checks   Lyft   New Jersey operators   regulatory enforcement   state regulations   TNCs   Uber   

 

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Houston Operations Merge To Form Big Regional Service

<p>Avanti Transportation owner Erich Reindl (LCT 2015 file photo)</p>HOUSTON — Avanti Transportation and A Ambassador Transportation closed a deal Dec. 30, 2016 to form a combined company as of Jan. 1 that will expand its reach into more diverse client markets while creating one of the largest limousine vehicle fleets in America’s fourth largest city.

Exact terms of the deal were not disclosed, but the merger combines the company fleets to about 135 vehicles generating estimated annual revenues of $15 million for 2017.

Avanti Transportation owner and founder Erich Reindl will serve as President and CEO. A Ambassador owner Mike Hajek will serve in an as yet-to-be-titled role. Hajek could not immediately be reached for comment. The confidential merger agreement does not allow for public disclosure of primary ownership equity stakes in the new operation.

The non-brokered deal is a straightforward asset merger negotiated during fourth quarter 2016 by Reindl, Hajek, and their respective chief financial officers, Reindl told LCT. Avanti and A Ambassador will continue operating under their respective brands, websites, and phone numbers for the next few months, but all operations will be based out of Avanti’s headquarters and facilities.

Avanti, founded in 1996, ran a fleet of 40 vehicles, while A Ambassador, founded in the late 1990s, had 110 vehicles. Post-merger, the companies are shedding about 15 older or duplicate vehicles for a combined fleet of about 135 that includes all types of chauffeured fleet vehicles, from sedans to motorcoaches. Of the total, about 35 vehicles are minibuses and motorcoaches. The company plans to acquire Lincoln Continental sedans in the next few months to complement its sedan fleet consisting mostly of of Cadillac XTS, Lincoln MKS, and Mercedes-Benz BlueTec models.

The merger will not result in any layoffs, with the combined company retaining about 165-175 employees. That includes about 120 full-time chauffeurs and drivers; 20-25 part time ones; 20 office staffers; and a crew of six maintenance workers.

“We will have meaningful efficiencies going forward,” said Reindl, who also serves as a board director for the National Limousine Associaton. “They have business we don’t have, and we have business they don’t have, so it all complements very well. This creates one of the largest ground transportation services in Texas.”

Avanti Transportation brings a long, established roster of corporate business and contracts, affiliate work, and cargo airline contracts to the merger. Its clients span the oil and gas, financial, entertainment, and hotel/hospitality industries.

In addition to chauffeured corporate business, A Ambassador has a school bus division, airline-related route contracts, and contracts to serve oil and gas industry clients in New Orleans and Lafayette, La.

Neither company serves the retail/leisure limousine markets, preferring a full corporate, business, and contract focus, Reindl said.

The merger deal evolved during the past year out of a longtime working relationship between the two companies, although not as close local affiliates. A third party mentioned the two owners to each other as possible partners which started the exploratory process, Reindl said. The mutual familiarity helped ease the discussions.

Both companies also faced the realities of changes in the Houston marketplace, Reindl said. “The last few years have not been the most fun years for our industry. Times are changing rapidly and companies have to adapt one way or another. At the current industry situation, how our industry looks in terms of TNCs and low oil prices is not very promising. It dawned on me about a year ago that bigger is better.”

A larger company can be more competitive by attracting more business and streamlining overhead, Reindl said. “You have many more resources available. The efficiencies of one office gives us a competitive advantage compared to smaller companies because we can have savings in maintenance, personnel, and all other areas. At end of day, it’s quite a bit of money which can be put to work to create more business and more staff.”

After three to six months of integration, Avanti-A Ambassador will look to grow in other cities and possibly other states as well as pursue more international business in Houston. “We’re not interested in opening new office locations and starting from scratch, but would like to acquire existing companies and build on that foundation,” Reindl said.

Keywords

business deals   Erich Reindl   Houston operators   mergers & acquisitions   operation growth   Texas operators   

 

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Tesla Fleet Operation Sees Green In Going Green

<p>Robert Gaskill, CEO and cofounder (Photo by&nbsp;Ryan Houchin)</p>LOS ANGELES, Calif. — Electric vehicles (EVs) have been around for at least two decades now, but not until recently was a luxury option available to discerning motorists. After all, who wouldn’t be wowed by the beauty of a fleet full of Teslas?

Motev, LLC is a luxury transportation company out to make a difference by using this technology while still appealing to luxury minded chauffeured vehicle riders. Robert Gaskill, CEO and cofounder, recently spoke with LCT to discuss how his business evolved and what it takes to craft a unique, environmentally conscious experience.

Curing Range Anxiety

When ditching the traditional fossil fuel powered car, it’s important to reassure clients they’ll still get from point A to point B (and even to point C and D) without any hiccups. With 11 all-electric vehicles, four Model S’ and seven Model X’s, it’s understandable prospective Motev clients may have their reservations because of range anxiety.

“We try to explain to them you have that same anxiety with regular fuel powered vehicles as well,” Gaskill says. “When your gas tank gets low, you go to a fueling station and you fill it up. Customers don’t and shouldn’t have to think about range when it comes to a professional driver with a professional transportation company.”

He also asks, how many times have you been in a vehicle where it’s driven for 10 hours straight? In the event a car’s power drifts into the last third of its range availability, the company has a plan to take care of it.

“Our chauffeurs are trained to call our dispatcher who will send out a fresh vehicle while a client is in a meeting,” Gaskill says. “They’ll switch the vehicle out, and the customer is never aware it has been changed. If the chauffeur is allowed to leave while the client is in a meeting, there are super chargers all over Los Angeles now. There are always breaks in the day and our chauffeurs are trained to take advantage of them.”

Never Skimp

When deciding how to start this unique transportation venture, Gaskill sat down with a major proponent of the private transportation industry, Motev investor, and actor Morgan Freeman in February 2016 to craft a business plan and do some investigating. They discovered some smaller owner operators who had one or two EVs in their fleet, but no one who started with 10 or more who really targeted this niche market. “Since there wasn’t anyone who really focused on just EVs, we figured we’d give it a shot,” Gaskill says.

<p>Those falcon wings are a beauty...(Photo by&nbsp;Ryan Houchin)</p>Naturally, Tesla was the first OEM they considered. Gaskill, who likens the company to “the new Apple product on the market,” was pleased with the fact the vehicles made in America and that the company is starting to branch out into other environmentally conscious endeavors such as energy storage in the form of solar panels.

That being said, Gaskill would love to pursue other manufacturers if one were to come out with a product of similar standards. “We are certainly open to the prospect if there are other brands that can come in and compete at the luxury level,” he says. “We’d love to integrate some of those vehicles as well as long as they still meet the sustainable energy platform we are working with.”

Taking Safety Seriously

The company only hires chauffeurs who carry commercial driver’s licenses (CDL), and uses a thorough vetting process to ensure they employ the best. Those who make the cut also must go through a security training class. This allows them to get a federal live scan background check for an extra level of security. In addition, they are CPR and defibrillator trained, and wear tailored suits.

“With all of the technology built into Teslas, which are one of the safest cars on the road, we add a highly trained commercial driver behind the wheel and it makes it that much safer for the client,” Gaskill says.<p>The Model S is EV luxury (Photo by&nbsp;Ryan Houchin)</p>

Keep Going

In the future, Gaskill hopes to grow into the areas surrounding Los Angeles, then push out to San Diego and Northern California through affiliate work, and eventually branch out East starting with Las Vegas.

“As this push for more energy efficient vehicles really takes hold and more charging stations become readily available, I really do believe the public will start embracing this particular type of technology in transportation. The range anxiety will slowly start to dissipate as people accept the concept,” he says.

“Our clients still receive the high class chauffeuring experience, but we want to be the green footprint of the luxury transportation world.”

Keywords

California operators   celebrities   electric vehicles   green vehicles   Los Angeles operators   premium luxury sedans   sedans   SUV   Tesla   Tesla Model S   Tesla Model X   WebXclusive   

 

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No Envy, Just Good Will Helps Operation Grow

<p>Owner Carl Wilson and Marketing Manager Daniel Spyralatos work together to ensure the company and the services they provide are visible to a digital audience.</p>Customer service: Carl Wilson, owner of Limo Sales & Service in Columbia, S.C., says one thing that has kept his clients coming back are his chauffeurs. “We have some that have been with us for 12 to 15 years who get nothing but five star reviews,” he explains. After each run, he calls the customer and asks how the service was. “The chauffeurs get kind of competitive; they want to get more stars than the others. I think it encourages a fun, competitive environment that helps them improve their skills.” Wilson ensures his vehicles are constantly kept in impeccable shape and fresh for clients. He changes the tires every three years, paints them every 18 months, and installs new carpet every two years.

Marketing strategies: Daniel Spyralatos, the company’s marketing manager, says the company covers all the traditional ways of a limousine business, but recently started to focus more on digital advertising. “We see great value in people looking for limos on the Internet because yellow books are gone. Offline forms of promotion are alright, but most people are on a tablet, smartphone, or some other device. We make sure we position ourselves very well on Google and social media to get the greatest impact and exposure.” One other way the company gets its name out to potential customers is attending bridal shows. “A lot of people don’t like to go to them, but it puts you in front of a large, captive audience,” Wilson says.

Fast Facts

Location: Columbia, SC

Founded: 1994

Owner: Carl Wilson

Vehicle Type: Sedans, SUVs

Fleet Size:

Employees: 4

Website: http://ift.tt/2jdaKZX

Phone: (800) 694 3295

Lessons learned: Understanding how to properly buy new vehicles will save you many headaches, Wilson says. “It’s not how new your vehicles are that’s important; it’s how well you maintain them. Many people want to get into the limo business but have no concept of how to market or find clientele.” This is why he believes hiring a knowledgeable marketing manager makes your business run smoother and succeed.

Advice: Over a 20-year period, Wilson has helped from nine to 12 operators start out in the business of luxury ground transportation. “We’ve never been afraid or envious to help someone out. If there are more cars on the road, people believe they are more accessible,” he says. “Once my vehicles are booked, that means I have to give business to someone else anyway. If they book theirs up, hopefully they are going to shoot it my way.” Cooperating is more beneficial than being extremely competitive. “Don’t be afraid to lend a hand to someone who needs the help. We were put on this earth not to chase each other around and try to beat each other, but to give each other a hand.”

Clientele: The company caters to the needs of executives, attorneys, and various retail business, including engagement parties, receptions, and weddings. Limo Sales & Service also provides transportation to military balls, junior high and high school proms, and The Masters golf tournament.

S<p>Marketing Manager Daniel Spyralatos</p>tart-up costs and methods: The biggest obstacle to starting a limousine company is finding the finances. Most of Wilson’s startup funds came out of pocket, but he leased through several major companies as the business grew and added clients. He started with a used, 90-inch stretch Lincoln Town Car that first belonged to Embassy Suites. Learning how to understand his market, as well as how to properly buy and use vehicles, helped assuage any fears of buying a car that would simply end up in the garage all day. “A lot of people will buy the first thing they come to, but down south we have a white car market because everyone associates a black car with a funeral. Try to have something to fit everyone’s taste.”

Origins: Wilson started working for a friend who owned a limo company 24 years ago and liked it. He was eventually hired to run the business, and helped make it quite successful. He then started his company. “It’s got its ups and downs; we’ve been bigger and we’ve been smaller, but it’s enjoyable.”

Biggest success: One thing Wilson counts as a big achievement is the fact his company was selected to run sedans for Steve Forbes, as well as other CEOs and CFOs of Fortune 500 companies when they came to South Carolina about eight years ago.

Future plans: Since the company has been receiving many requests for party buses, Wilson is looking into buying one for his operation.

Keywords

client markets   customer service   operator profiles   Sales & Marketing   small business   small-fleet operators   South Carolina operators   

 

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Mass. Couple Recreates 40-Year-Old Company

<p>Photo courtesy of Katya Portnoya (L) and Igor Portnoy (R)</p>WESTWOOD, Mass. — At BostonCarriage, the standout qualities include treating employees like clients, and offering office staff and chauffeurs good benefits such as paid bonuses and healthy, organic snacks bought by the owners from Whole Foods.

“For us, it’s not about the bottom line, it’s taking care of your employees and clients; take care of them, they’ll take care of you,” co-owner Katya Portnoya said.

Boston Globe article here

Keywords

Boston operators   Massachusetts operators   operator profiles   

 

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Wednesday, January 6, 2016

Uber Settles With NY Attorney General Over God View Data Breach

NEW YORK — New York Attorney General Eric Schneiderman is expected to announce Jan. 7 the settlement of his office’s 14-month investigation of Uber’s privacy practices and the company’s use of a “God View” tool to track riders.

The investigation, which began in November 2014, initially focused on Uber’s use of a real-time “aerial” tracking system called God View that used personal information to identify riders using the platform, including this reporter. 

BuzzFeedNews item here

New York Attorney General’s Office press release here

Keywords

data security   law enforcement   legal issues   NEW YORK   New York operators   regulatory enforcement   TNCs   Uber   

 

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Remembering Bob Froeschle: Jan. 11, 1916 — Jan. 1, 2016

Bob Froeschle, a beloved, avuncular, and humorous Southern California vehicle salesman for more than six decades, died Jan. 1, 2016.

Keywords

California operators   Coach West   dealerships   death   memorial   obituary   vehicle sales   Washington operators   

 

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Oldest Limo Salesman Almost Lives To 100

Updated 3:45 p.m. PT, 1/6]

[NOTE TO READERS: This article will be updated as LCT gathers more information and commemorative comments. Readers are welcome to leave comments below this article].

CARSON, Calif. — Bob Froeschle, a beloved, avuncular, and humorous Southern California vehicle salesman for more than six decades, died Jan. 1, 2016 in a local hospital.

By the calendar, he was 99, but only 11 days shy of his 100th birthday. Froeschle was born Jan. 11, 1916, about five years after the first mass-produced consumer cars hit U.S. roads. A resident of Carson, he died of natural causes after a brief hospital stay.

A celebration of life in honor of Bob Froeschle will be held Saturday, Jan. 9 from 2 p.m. to 5 p.m. at Coach West, 1029 E. Dominguez St., Carson, Calif., 90746, (310) 609-2900.

Froeschle worked at multiple auto dealerships in Southern California since he started in 1939 at a Cadillac dealership in Santa Ana. But he was best known in the limousine industry as a salesman for Coach West in Carson, about 15 miles south of Los Angeles, where he was hired in 1989 at age 73. He had started selling stretch limousines in 1980 for another distributor, and eventually sold all types of limos, buses, funeral vehicles and chauffeured cars to clients along the West Coast.

“He had to teach a lot of people how to drive when he first started selling cars,” said Jay Real, owner and CEO of Coach West, who hired Froeschle. “Driving was still new to a lot of people back then.”

Froeschle embodied stamina, longevity, consistency and sheer joy of living. He regularly delivered vehicles to clients up to age 94, drove his own car until age 98, and worked steadily selling vehicles until the summer of 2015. “He and I had a joke that he had a contract here until he turned 100,” Real told LCT. “He was just an icon. He was usually the first one in the office, and the last one to leave.”

Froeschle’s sales approach was defined by a sense of humor and loyalty to the customer, Real said. “He was a fatherly figure to a lot of people. He was in his 70s when he joined us, and touched a lot of people.”

One longtime client who entered the limousine business in 1991 with very little experience recalled Bob’s generosity. Baurice Nelson started a limousine service in Olympia, Wash., in 1991 and needed a stretch. In 1992, Nelson bought a one-way airline ticket to Los Angeles and carried a newspaper where he had circled an advertisement mentioning Bob and Coach West. “I didn’t know what I was doing,” said Nelson, owner of Capital West Limousines. “I didn’t have a car, so Bob loaned me this little pick-up truck that you could use to take stuff to the dump. He let me use it for a few days to go to all the places with limos for sale. But I ended up buying two limos from Bob, and almost every limo since I’ve gotten from him. I’d hook up with Bob anytime I went down there.”

<p>Bob Froeschle appeared on the December 1999 cover of LCT Magazine for an annual photo gallery previewing the 2000 MY chauffeured vehicles.&nbsp;</p>

Froeschle even officiated at Nelson’s wedding along Venice Beach in 2012. “I loved that guy a lot and he was a giant part of my life, even if it was only a few days at a time,” Nelson recalled. “I enjoyed many years hanging out with him and always tried to include him in at least a lunch when I was going through California. I am really happy he was able to perform my wedding ceremony. While I was concerned he would forget some lines, he was beyond on top of it. He did keep eating all the booze-filled fruit until he went to sleep, and then he couldn’t feel his hand for a while. I was concerned I may have killed him at that point.”

Bob often would drive the limousines Nelson purchased to Olympia. “He’d drive up here smoking his pipe and deliver the limo. He’d spend the night, cook us dinner and hang out a few days.”

Other Career

Froeschle also enjoyed a side career as a musician, starting with a violin in high school but then playing bass for the rest of his life, according to an article in the Autumn 2011 issue of The Score magazine. He took up bass after one fateful night during a high school play when the scenery collapsed into the orchestra pit and crushed his violin. Bass was the only instrument available, so he took it up and played it from then on.

Froeschle first journeyed to California in 1934 to live with his sister, a schoolteacher. While traveling by bus through Wilcox, Arizona, a monsoon rain flooded the road and swept the bus away in a flash food. Although other passengers died in the accident, Bob held on and was rescued. After arriving in Orange County, he joined a jazz band. Through the rest of the 1930s and far beyond, he played in jazz bands at dance clubs and restaurants, the article reported.

Froeschle joined the Orange County Musicians’ Association, also known as Local 7 of the American Federation of Musicians, in 1936 and became a lifetime member in 1956. He was part of the first union team that negotiated a musicians’ contract with Disneyland in 1955, and his band regularly played at the Balboa Bay Club when it was just a cement slab covered by a tent. The union local recognized him in 2011 with a special award for 75 years of service and membership, according to the magazine.

The article said of Bob, “Regular attendees of Local 7 meetings are drawn to him, not only by his elegant presence, but also his outgoing manner and willingness to share a joke (not always respectable in mixed company) with his fellow members.”

BOB FROESCHLE PHOTO GALLERY HERE

[PAGEBREAK]

A business feature article published in the Daily Breeze newspaper of Torrance, Calif., on July 3, 2007 best captured Froeschle’s approach to life and work. [Note: By coincidence, LCT editor Martin Romjue was business editor of the newspaper at the time, six months before joining LCT].

CLASSY CARS, CLASSIC LIFE: At 91, Carson limo salesman still has a knack for delivering luxury — and jokes

On Bob Froeschle ‘s desk sits a fist-sized paperweight that looks like a giant Viagra tablet. In front of the oversized pill is a framed photograph of the Carson resident seemingly passed out in the back seat of a limousine.

He also has a brown hairy wig in his desk.

Froeschle , 91, is a man of many stories and jokes. He is part avuncular, part mischievous, with many of his jokes inappropriate for a family newspaper. For the past 16 years, Froeschle has worked as a salesman at Coach West, a Carson limousine dealership.

The son of a German Methodist minister and homemaker mother, Froeschle moved from Granite City, Ill., to Southern California in 1935 to live close to his brother and sister. In 1939, he took a job as a salesman at a Cadillac dealership in Santa Ana, while playing stand-up bass in a jazz band on the side. Froeschle no longer plays in a band, but he still sells vehicles.

What does your job entail?

First thing is selling product. The other is just whatever needs to be done. If a car needs to be delivered or picked up.

Who are your customers?

Eighty-five to 90% of our sales are to limousine services. The others are for company CEOs and people who just want to have a limousine. I sold a used one to a bed and breakfast that’s going to take their guests on wine tours. There’s still a certain mystique about limousines. When you pull up in a limousine, everybody looks.

How has your business changed over the years?

We’re seeing a change in the models. We’re selling more SUVs than we used to. The kids want to have that kind of a look.

What’s the most expensive limousine you sell?

Limousine buses. They run from $175,000 to $195,000.

What’s your favorite limousine?

The 120-inch extension. It’s when they add 120 inches between the front doors and back doors of a sedan. The 120-inch is the traditional model. That’s the kind you take if you want to go out to dinner or an anniversary or wedding. You get usually four people into that comfortably. But you can probably squeeze eight in there if you really want to.

How much does a 120-inch limousine cost?

That runs in the $70,000s.

How has your age affected your job?

I’m not as agile as I used to be. People probably treat me a little bit kinder than someone who is 85. I’ve never thought of quitting, unless I’m forced to. But when you’re 91 and single, you don’t have any ‘honey-dos.’ So it makes life a little simpler.

Since you mentioned it, how are you doing with the ladies?

The ladies, you know, I beat them back with a stick. But I have a defense. I tell them at my age I can’t take yes for an answer.

Does the wig in your desk scare kids?

Oh, yes. It scares me.

What’s the best part of your job?

Meeting people.

What’s the worst part?

When you can’t convince someone to buy what you’re trying to sell them.

If you could have any other job, what would it be?

It would be the same thing. That’s all I’ve ever done.

How do you stay young at heart?

Being around young people and not taking yourself too seriously. I have an awful lot of people who take care of me. I have quite a few mother hens, so I can’t get away with too much. It’s nice when you have people 50 years younger than you looking out for you.

Anything else you want to say about yourself?

I’m taking Spanish lessons from Harbor College every Monday. I know the dirty words, but I don’t know the good words. So I have to be careful.

Source: Daily Breeze, Torrance, Calif.

Keywords

California operators   Coach West   dealerships   death   obituary   salesperson   vehicle sales   Washington operators   

 

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Texas Luxury Bus Service Adds Intercity Route

<p>Alex Danza started Vonlane, a high-end motorcoach service, about 18 months ago. The company is adding a Houston-Austin route.</p>Next time you head to Houston, let someone else do the driving.

Vonlane, the high-end motorcoach service that got its start about 18 months ago, will begin service between Austin and downtown Houston on Jan. 17, founder Alex Danza said.

Austin American-Statesman article here

Keywords

buses   commuter services   line runs   luxury buses   motorcoaches   Texas operators   

 

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ABA Opens Annual Motorcoach Industry Event Jan. 9

The American Bus Association’s annual Marketplace is the first motorcoach, travel and tourism show of the year. Experts say based on the amount of business written and the number of people attending, it’s the best in the industry and always a ‘must attend’ event.

During the four full days of Marketplace Jan. 9-12, motorcoach operators, tour operators, and travel and tour industry professionals will be coming together and growing their businesses on the Marketplace floor and during the many networking opportunities.

Marketplace will bring more than 3,400 tour operators, suppliers, and exhibitors under one roof, kicking off a new year of business opportunities and growth. The 2015 Marketplace in St. Louis generated more than $54 million in booked business at the event or immediately afterward.

With more than 140,000 pre-scheduled appointments and 800 pre-qualified operators, Marketplace offers a year’s worth of sales meetings in one week. And with legendary networking and social events, attendees turn conversations from the conference floor into long-term business relationships. Couple this with more than 40 professionally run educational programs, Marketplace is a valuable investment that pays for itself many times over, and a can’t-miss annual reunion with colleagues and friends, old and new. 

2016 is a special year in the long history of ABA, marking the association’s 90th anniversary. ABA’s Marketplace will kick off the year-long celebration. Some highlights on the agenda include:

  • There is the annual winter meeting of the Bus Industry Safety Council (BISC), presented by the ABC Companies. Leading safety and security experts in the motorcoach industry discuss the best ways to make travel by motorcoach, already the safest form of surface transportation, even safer.
  • The inaugural meeting of ABA’s newest council – the Bus Repair and Maintenance Council – BusMARC will be held at Marketplace.
  • Also meeting at Marketplace will be representatives of the International Motorcoach Group (IMG) as well as ABA’s Women in Buses Council, the Hispanic Motorcoach Council, Trailways, Entertainer Motorcoach Council and various state and regional motorcoach associations. More information about ABA’s Councils can be found here
  • ABA Media, Motor Coach Industries (MCI), Metro Magazine, BusRide Magazine, and Serendipity Media will present several awards. The awards recognize individuals and companies that have demonstrated leadership and innovation in the motorcoach, travel, and tourism industry. The Bus Industry Safety Council will also present the second “Norm Littler Safety Award” which recognizes an individual or company that is making a significant contribution to motorcoach passenger safety. The award honors Norm Littler the late ABA Vice President for Safety and Regulatory Affairs.
  • ABA is once again partnering with a deserving non-profit to raise money and awareness. This year the “Marketplace Gives Back” effort is supporting the Michael J. Fox Foundation, which is the largest nonprofit funder of research into Parkinson’s disease. Mr. Fox’s Foundation is dedicated to accelerating a cure for Parkinson’s disease and improved therapies for those living with the condition today. Learn more at http://ift.tt/qE61o3. Since Marketplace 2007, ABA delegates have raised more than $307,000 for deserving charities.
  • The Federal Motor Carrier Safety Administration will hold two public listening sessions on Tuesday, January 12, 2016, from 9:30 a.m. to 11:30 a.m. and 2:30 p.m. to 4:30 p.m. FMCSA will be soliciting information on the potential benefits and feasibility of voluntary compliance and ways to credit carriers and drivers who initiate and establish programs that promote safety beyond the standards established in FMCSA regulations.
  • DePaul University of Chicago will release its annual report showing the growth within the scheduled service, point-to-point segment of the motorcoach industry. The report will also detail why free onboard amenities including Wi-Fi and 110-volt electric plug-ins, along with upgraded luxury service, are pushing much of that growth. That report will be released Tuesday, January 12, 2016, at 2:30p. Media members are invited to attend at the ABA Booth on the Marketplace Floor.

“ABA is very excited to bring Marketplace to Louisville, Kentucky and I know our delegates will experience all of the hospitality and friendship this great city and its people can offer,” said ABA President/CEO Peter Pantuso, CTIS. “ABA’s Marketplace sets the tone for the entire year when it comes to business growth and development, networking and professionally run educational seminars. As ABA begins its 90th anniversary leading the motorcoach, travel and tourism industry, we know this Marketplace in Louisville is going to be great.”

Source: ABA press release

Keywords

American Bus Association   building your clientele   bus market   buses   business opportunities   charter and tour   charter and tour operators   client markets   limo tradeshows   motorcoach operators   motorcoaches   Peter Pantuso   safety education   tradeshow preparation   

 

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Las Vegas Operation Hit With Back Wage Settlement

A Las Vegas limousine company will pay 88 employees $239,555 in back wages in a settlement for violating minimum wage and overtime provisions of the Fair Labor Standards Act.

Las Vegas Review-Journal article here

Keywords

chauffeur gratuities   chauffeur pay   DOL issues. Department of Labor   driver pay   federal regulations   labor laws   Las Vegas operators   Nevada operators   

 

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Flexible Mindset Will Keep You Keen For 2016

<p>Open marketplace: What business options should look like.</p>In my life beyond LCT Magazine, I get to dabble in a bit of small-town politics as the president of my homeowners association, which binds 368 homeowners via common boundaries and monthly dues. The humbling position, which I’ve held by pure fluke since May 2012, caters to a side of my brain distinct from the set of synapses that enable me to edit this magazine. I chair meetings with a gavel, reconcile conflicts, speak publicly, and try to fulfill the most challenging task of all: Lead.

The one thing my HOA role has in common with this one is writing a bi-monthly column for the community newsletter. At first, I worried I wouldn’t have enough to write about, but I soon learned that an HOA can produce drama, news and intrigue just like this industry. In my last column for the HOA, I listed ways residents could help the neighborhood by staying alert, and at least report or question things out of kilter: Torn-up mail, deck chairs thrown into the pools, rotted trees, busted lampposts — all typical nuisances in a community.

To borrow a page from my HOA, there are also plenty of actions members of this industry neighborhood can take to stay alert and keen in 2016 — the New Year’s motto I wrote in my last HOA column. Staying keen requires some skepticism, alertness and common sense. So I’d like to reach into my grab bag of useful things I learned (or at least remembered) in 2015 to stay sharp:

Question all-or-nothing mindsets: No doubt the world and historical period we live in are deeply troubled, but some of that perception stems from a ferocious, fear-driven approach to solutions. In our industry, we often hear dire warnings of time running out before Uber kills us all. Check out the details and facts on the ground instead of adopting radical mindsets. Uber is a formidable challenge, but not a death sentence. Take what they do and do it smarter, better. Support efforts to highlight safety problems and classify all those drivers as employees.

Don’t get angry, just wonder: That’s an old German proverb in dealing with difficult people: It’s better to stay calm and wonder why someone acts so erratic instead of erupting in anger. Bemused detachment calms nerves, lowers blood pressure, and restores peace of mind.

Notice your mistakes: If a competitor is one upping you or your company, chances are there’s a grain of creativity or skillfulness you could borrow from that competitor. Learn from innovations and successes that might make you look inferior. Some of the best ideas in life are simply “borrowed” and then applied. Got an app for that?

Nothing is inevitable: Except death and taxes, of course. I’m thinking of driverless cars, a topic I’ve been reevaluating with a good dose of skepticism on my blog. Always be suspicious of people who claim a lock on all truth related to a topic. Driverless cars may not be inevitable after all: What if we don’t want them? What if we prefer to be in control? What if .32% of the accelerators get stuck? Most Americans hated the 55 mph speed limit, the $1 coin, the betamax tape, New Coke and My Space. Choices always trump inevitable predictions. Which reminds me, weren’t we all supposed to be on the metric system by 1980?

Nix the naysayers: LCT re-entered the Atlantic City, N.J., market three years ago during the city’s low point of casino bankruptcies and financial problems. The city became the media’s favorite municipal fiasco, and even some industry members joined the chorus badmouthing the place. Three years later, the city has started coming back, and we found a much better venue for our LCT East trade show. The show succeeded and we got more attendees and praise than expected, despite the headwinds and howls from detractors. We look forward to seeing even more attendees next year. That’s what you call hope based on achievement. [Look for an article in next month’s issue about an Atlantic City tour operator making a go of it].

Historical comforts: I won’t repeat any of the clichés about knowing your history, but in a Presidential election year, when politics always turns stressful, history can be a source of comfort and wisdom. Not to mention a serious chill pill. Those who appreciate and understand history are less susceptible to — sound familiar? — all-or-nothing patterns, anger, competitive or unequal resentments, inevitable despairs, and negative naysaying. Current events could be worse, if you consult the historical record, and bad situations can get better, too, although not all at once. That concept applies to this industry, too.

I’ll never make any predictions or resolutions, but the odds and the advantages will favor those who keep it keen in 2016.

Keywords

apps   Editor’s Edge Blog   industry vendors   LCT editor   Martin Romjue   state of industry   

 

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New Year Brings Deadline For Annual LCT Awards

LCT is taking applications until Jan. 15 for the industry’s business achievements awards program which includes the 2016 Operator of the Year Awards and Association Award of Excellence.

Categories include Operator of the Year in the 1-10, 11-30, 31-50, and 51+ vehicles categories; Motorcoach Operator of the Year; and Global/International Operator of the Year.

The Association Award of Excellence recognizes a state, city, or regional limousine industry trade group formally affiliated with the National Limousine Association. Association Award of Excellence submissions should be sent to LCT East Coast editor Tom Halligan at Tom@lctmag.com.

All Operator of the Year Award submissions are all done online, with the form and instructions available at the top of the LCTMag.com website or just click here.

One enhanced change for the 2016 submissions process is the option for applicants to attach documents supporting their submissions in EACH of the six judging categories. Items such as marketing samples, chauffeur training policies, loss-run statements, etc., can be attached with via the “paper clip” command at the bottom of each category box.

The deadline for all submissions is: Friday, January 15, 2016, 8 p.m. EDT/5 p.m. PDT.

Finalists will be selected after Jan. 16. Names of finalists will be kept confidential throughout the contest process and there will be no advance publicity. Winners ONLY will be announced and given a framed certificate Tuesday, March 1, 2016 at the annual LCT Awards Program Gala during the 2016 International LCT Show at the Mandalay Bay Resort and Casino, Las Vegas, Nev.

OOY SUBMISSIONS FORM

Questions: Please contact LCT editor Martin Romjue at Martin@LCTmag.com or (310) 533-2489.

Keywords

honors and awards   ILCT 2016   LCT Association Award of Excellence   limo associations   operator achievements   Operator of the Year Awards   

 

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Chauffeur Accused In Fatal Denver Crash Has Traffic Record

DENVER — The man accused of causing the South Colorado Boulevard crash that killed two people and critically injured five others on Sunday is a chauffeur with a history of traffic violations.

Denver ABC 7 article and video here

Keywords

accidents   chauffeur behavior   Colorado operators   criminal incidents   fatalities   

 

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