iCars, Chosen Payments Set Up Prime Party Spot @ LCT East

ATLANTIC CITY, N.J. — Sometimes the best parties are never planned, or come together at the last minute.

Industry vendors iCars and Chosen Payments announced Friday they are teaming up Nov. 9 to throw “Cirque Du Limo,” a mega post-awards party from 9 p.m. to 1 a.m. in the Harrah’s Resort Ballroom, immediately following the People’s Choice Awards dinner and program. ALL attendees are invited to the hospitality and entertainment extravaganza that will offer hosted bars, a live DJ and dancing, a hypnotist, and a Michael Jackson impersonator. 

Two other after-hours hospitality suite parties sponsored by Tiffany Coachworks and Robert Alexander’s! RMA Worldwide Chauffeured Transportation are being moved to casino lounges on the same floor as Cirque Du Limo. That will allow attendees to enjoy a migratory “pub crawl” among three simultaneous hospitality hot-spots late into the night. (LCT will post plenty of directional signs).

“It’s easy to throw a party and get a bunch of people in a room,” Chosen Payments CEO Jeff Brodsly told LCT. “But that gets old! So we are wanting to add some high class entertainment for the industry with the opportunity to relax and enjoy after a long day of business and a long year of hard work. Let’s all have a great time together as a unified industry and end this year with a bang! Chosen Payments has had such great support from the industry and operators using our services that we are wanting to show our appreciation by a fun filled night of luxury entertainment.”

The Cirque Du Limo revs up an already packed roster of networking spots and events held continuously from Sunday, Nov. 8 starting with the International Reception at 10 a.m. to a grand finale Happy Hour during the final show floor hour at 1 p.m. to 2 p.m. on Tuesday, Nov. 10, sponsored by Grech Motors and Don Brown Bus Sales.

A challenge for attendees: After all those parties lasting until Tuesday at 1 a.m., will you be able to make the LCT Editors’ Coffee Talk networking “eye-opener” Tuesday at 8:30 a.m.? 

Keywords

Atlantic city   Chosen Payments   don brown bus sales   Eastern U.S. Operators   Gary Bauer   Grech Motors   Harrah’s   iCars   Jeff Brodsly   LCT exhibitors   LCT-NLA Show East   limo tradeshows   networking   RMA   Robert Alexander   Tiffany Coachworks   

 

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Chauffeur Arrested For Stealing Luggage

MINNEAPOLIS, Minn. — Police at the Minneapolis-St. Paul International Airport arrested a man who was stealing luggage from the baggage claim area. That alleged thief was an on-duty chauffeur who was supposed to be picking up travelers. 

CBS Minnesota article here

Keywords

airports   criminal incidents   driver behavior   employee issues   human resources   Minnesota operators   

 

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Will Driverless Cars Be Too Sensitive?

Indulge me for a moment on three technology related rants:

1. While using a self-checkout at a Wal-Mart last month, the station froze up twice because it kept sensing something amiss, accusing me via screen prompt of improperly placing an item on the bagging platform. All I did was scan the item and place it next to the bags. I had to twice flag down a clerk who entered a secret code to unfreeze the machine.
2. Several times this year, my hotel card key signaled red when inserting into the door lock. I had to go down to the front desk each time to get rekeyed. In one instance, my smartphone had demagnetized the card key, while in other instances, I couldn’t find a reason.
3. While trying to extend my metered paid parking, two of four touchscreen self-pay kiosk portals were out of order. Long lines ensued. We left and found parking elsewhere.

These episodes got me rethinking all the tingle-talk I’ve heard about the wonders of driverless cars. Recent polls show growing public skepticism, including among the social-media-tech-savvy Millennials. If more basic self-checkout machines, self-pay portals, and hotel key cards routinely malfunction because of over-sensitivity, then how will digitally complex driverless vehicles deal with uncertainty, risks and unexpected situations?

Governments will subject self-driving vehicles to stringent safety rules, and levy all types of I.T. requirements. Which means programmers must plan for every possible circumstance and allow no margin for error — no injuries or lawsuits. What about below situations that require human common sense?

• Person in a crosswalk: Would a driverless car literally wait until no foot is in the walk and the pedestrian has cleared the intersection by at least 10 feet?
• Freeway traffic backed up 1,000 feet from your exit: Would a driverless car stay in its lane and wait? Or would it do what we all do: Inch over to the shoulder and drive a clear path to the exit?
• Emergency vehicle overrides: How would driverless vehicles pull over to let the vehicles pass? Or would the driverless car network trigger a lengthy “system shutdown” in a multi-block radius of wherever emergency vehicles are traveling? God bless the stricken, but imagine the wait times and detours.
• Accidents: We all use our judgment on whether we need to stop and help or if the situation is under control and we can move on. What would driverless cars do? Another overly cautious “system shutdown?” What if you need to stop and help but the soulless car whisks you away? Driverless cars will have technical glitches — think of Toyota’s sudden acceleration problems.
• Weather: Would a driverless car confuse a hailstone with an accident impact? Automatically drive 20 mph slower in a drizzle? Avoid roadways with a ¼-inch of snow? And here’s my favorite challenge to driverless cars:
• Suicide jumpers: That’s an only-in-L.A. thing. Last year, while my wife and I were traveling on the freeway, we hit a standstill. A distraught man at the edge of an overpass bridge was depressed about something that was none of my business or of any other stuck motorist. Police set up massive balloon platforms across all lanes that resembled those inflatable bouncy padded rooms for kids’ birthday parties. After realizing this drama could go on for hours, motorists started making reverses and U-turns toward the nearest exit, which required slowly popping your tires over a low-curbed median. We criss-crossed our way through South Los Angeles (“South Central” in 90s-era gang movies) until we could get back on the right path. What would a driverless car do?

Maybe technology will figure out all the unexpected obstacles based on real-time traffic monitoring and GPS-based re-routing. I’ve read all the optimistic predictions of driverless vehicles zipping through intersections inches apart in a constant flow sans traffic signals. We also may need fewer vehicles since they’ll be used more efficiently as travelers lease, rent, or own shared cars.

What concerns the public is the governmental quest for safety, which would snuff the human instict for control. People fear a regulatory structure with the default positions of wait, go slow, not now. Will we be able to override our mobile cubicles? Open the door and get out when we want? American culture has a long tradition of independence, mobility, and personal autonomy. Driverless cars go against our collective psyche just as on-demand consumer choices and expectations are killing off patience.

And if you think road rage is bad now, picture the multiplied stress levels among a slowly moving, safety-pampered public fuming at being boxed in, controlled, and wondering, “Why is my cubicle stopping again?” The government might have to mandate vandalism sensors in driverless cars to bust and fine us if we dare to rage against the ghosts in the machine.

Keywords

autonomous vehicles   driverless cars   Editor’s Edge Blog   industry trends   LCT editor   Martin Romjue   safety   self-driving vehicles   traffic assessment   vehicle technology   

 

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A Note Of Encouragement And Advice

So it happened that I was attending my competitor’s trade show in Miami to listen to the keynote presentation of Terry Jones. Jones was an International LCT Show keynote speaker years ago.

What I really love about his message is that you have to continually embrace change. We don’t live in a world where businesses can enjoy a steady and consistent cycle like in the old days. Since we’re not going back, we have no choice but to embrace innovation and open ourselves up to self-evaluation on a daily basis, and understand what’s working for us, and what’s not.

We need to be mindful that “responsiveness” is our key to success. It’s that simple.

During Jones’ presentation, I particularly bought into how being open to new technology and pursuing every business sales opportunity can make you more money. In the travel space, there are literally dozens of booking sites similar to the two Jones created, Travelocity and Kayak, and he advises us to embrace them all.
In our industry, there are many new on-demand apps being created that promise to bring new leads your way. It’s LCT’s mission to report on everything that is unveiled in this marketplace. It’s up to you to take advantage of the information.

I remember a few years ago when the Lincoln Town Car plant shutdown and the product was officially retired. The following year at our International LCT Show, the expo floor was packed with manufacturers looking for market share opportunities. We even had to hold a special OEM panel to include Ford, Cadillac, Toyota, Hyundai, Audi, Mercedes and BMW. We put them on the main stage so everyone could listen to them, and they answered questions about each of their company’s livery programs.

Here we are today with some of those same OEMs gaining traction in our marketplace, while some have moved away from our niche. It was a tough ordeal for this industry to have to rethink its fleet strategies, but you all have survived and some have even thrived.

Fleet decisions, good or bad, can make or break companies. Folks, so can technology. The operating systems and mobile technologies being launched are critically important, and just like in my fleet example, there will be some tech players who’ll stay and some who’ll go. But that is for the market to determine.

I recognize there’s a bit of a panic in the air. I’ve heard the forecasts that this industry has six months to live and so on. Well it’s not true. Our industry has been affected by Uber, but for both the good and the bad. Remember, it’s thanks to them that chauffeured transportation went mainstream.

There’s no doubt their technology rocks and we must copy that, but we are a strong group and a growing population. Group business is expected to rise by 12% in 2016, and business travel forecasts are excellent for next year. Resist the urge to make rash business decisions based on feelings of desperation or stress.
Do your homework and approach all of this with confidence. Technology may be scary, but in the end it will replace overhead and streamline profits.

No pain, no gain.

Keywords

apps   LCT Publisher   on-demand service   Sara Eastwood   staying competitive   

 

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How To Quickly Plan For LCT-NLA Show East

No matter how long you have been in the business, benefits abound for everyone who attends the LCT-NLA Show East.

Why Go?
Many operators believe after 20 or more years in business they know everything about operations and could teach any of the classes. Nothing could be further from the truth. Twenty years ago, DOT laws differed. We took reservations on paper. Operators lacked GPS tracking and social media options like Facebook and Twitter. Now, we must change with industry trends. Conferences offer the opportunity to supercharge your business with new ideas, technology, and most importantly, compliance with labor laws and DOT laws.

Office Coverage
Cited as the number one reason for not attending a trade show are concerns about who will run the business while you are away. Your staff should be cross-trained to perform your duties, so if you become ill or injured, your business can keep running. Show schedules are designed with breaks to allow you to return important business calls. If you are a one-man show, train a family member, friend or chauffeur to provide basic information about your company and take detailed messages. You can use call-forwarding to route your calls anywhere for the few days you are gone. You also can forward calls to your cell phone and pre-record a message stating that your company is involved in a training activity to improve the service you offer and calls will be returned soon.

Travel Plans & Budgets
The number two reason cited for not attending trade shows is the cost of travel, hotel and meals. Education and networking is vital to the success of your business and setting aside $100 a month for conferences should be considered an investment, not an expense. Most conferences, including LCT East, include lunch each day, and there are many hospitality mixers with food and free beverages provided by sponsors. Hotel rates are always negotiated for attendees and rooms are as low as $69 per night for LCT East. Start a savings account and make monthly or weekly deposits if you need to. The payoff of this savings account will be far greater than any interest the bank pays as you grow your business.

Plan Your Days Before You Arrive
Don’t show up at a conference without a plan. Choose goals in advance. Do you want to learn a better way of training your chauffeurs, or do you want to network with other operators and affiliate managers? Perhaps you need to be inspired by a keynote speaker. Make your own schedule based on your needs and the show agenda. Dress for success, but plan for comfort. Good shoes are a must for all the walking among classes, networking events and vast showroom floors.

Not A Vacation
While LCT conferences are held in exciting partytown places such as Las Vegas, Miami Beach and Atlantic City, you are not on a full-time vacation. Every day is a workday full of opportunities and options. If you get sidetracked gambling late into the night, catching a show or sleeping in, you will miss out. You should treat your conference visit as a business meeting instead of a recreational retreat.

Taking It Home
Once you get home, teach your staff what you have learned. Take notes or record sessions. Conference classes contain many handouts. Make copies and share with others so the company benefits. If you meet people during networking events who might help you develop your business, send them a follow-up email to remind them of who you are and your location. Put new ideas into practical use.

Keywords

Atlantic city   How To   industry education   Jim Luff   LCT-NLA Show East   limo tradeshows   networking   small-fleet operators   staying competitive   tradeshow preparation   

 

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Almost There: Attendees Arrive This Weekend For East Show

ATLANTIC CITY, N.J. — The countdown to the annual LCT-NLA Show East closes in, as operators throughout the East Coast — and beyond — will gather this weekend at Harrah’s Resort and the adjacent Waterfront Conference Center for the annual East Coast industry show that kicks off Sunday, Nov. 8 and runs through Tuesday, Nov. 10.

If you haven’t checked out the outstanding educations sessions that are guaranteed to help your business prosper and grow, go here.

In addition, past show attendee surveys have requested more networking time at the show, and we’ve responded with ample planned networking sessions, social events and parties to showcase your company to potential affiliate partners, meet industry suppliers, create new friendships, and discuss pressing industry issues with the National Limousine Board of Directors, regional association boards, and like-minded fellow operators.

What makes attending the annual show in Atlantic City a good return on your investment is it’s affordable, including discounts for multiple staff members. The event feeds and quenches attendees through  an array of  food and beverage offerings, after-hours hospitality takeover at three venues on Nov. 9, and show floor meals.

Who’s coming? Check out the “who’s who” of the industry who are already registered here and the sold-out exhibition floor where suppliers will display the latest vehicles, technologies, services and products.

Registration is still open, but must be done onsite at the LCT registration desk in the Harrah’s Waterfront Conference Center.

REGISTRATION RATES & DETAILS

 

 

Keywords

Atlantic city   Eastern U.S. Operators   Harrah’s   LCT-NLA Show East   limo tradeshows   networking   tradeshow preparation   

 

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TNC Apps Not As Safe As Public Assumes

Are we turning into a society that values convenience over safety? Have you ever made a questionable decision in the name of shaving a few minutes off your arrival time? Perhaps we need to collectively reevaluate the services we use to ensure they are up to a minimum standard, or risk negative yet predictable repercussions of skipping the due diligence part.

For starters, what do you know about the car you are getting into?

Huffington Post Tech Blog

Keywords

illegal operators   labor laws   legal issues   on-demand service   passenger safety   regulatory enforcement   safety   TNCs   Uber   

 

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Uber Pulls Out Of Three Major German Cities

Despite raising a warchest of some $8 billion, on-demand ride sharing platform Uber is retrenching its operations in Germany — pulling out of three cities (Frankfurt, Hamburg and Düsseldorf), leaving active operations in just Berlin and Munich.

TechCrunch.com article here

Keywords

European operators   German operators   on-demand service   regulatory enforcement   taxis   TNCs   Uber   

 

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How To Quickly Plan For LCT Show East

No matter how long you have been in the business, benefits abound for everyone who attends the LCT-NLA Show East.

Why Go?
Many operators believe after 20 or more years in business they know everything about operations and could teach any of the classes. Nothing could be further from the truth. Twenty years ago, DOT laws differed. We took reservations on paper. Operators lacked GPS tracking and social media options like Facebook and Twitter. Now, we must change with industry trends. Conferences offer the opportunity to supercharge your business with new ideas, technology, and most importantly, compliance with labor laws and DOT laws.

Office Coverage
Cited as the number one reason for not attending a trade show are concerns about who will run the business while you are away. Your staff should be cross-trained to perform your duties, so if you become ill or injured, your business can keep running. Show schedules are designed with breaks to allow you to return important business calls. If you are a one-man show, train a family member, friend or chauffeur to provide basic information about your company and take detailed messages. You can use call-forwarding to route your calls anywhere for the few days you are gone. You also can forward calls to your cell phone and pre-record a message stating that your company is involved in a training activity to improve the service you offer and calls will be returned soon.

Travel Plans & Budgets
The number two reason cited for not attending trade shows is the cost of travel, hotel and meals. Education and networking is vital to the success of your business and setting aside $100 a month for conferences should be considered an investment, not an expense. Most conferences, including LCT East, include lunch each day, and there are many hospitality mixers with food and free beverages provided by sponsors. Hotel rates are always negotiated for attendees and rooms are as low as $69 per night for LCT East. Start a savings account and make monthly or weekly deposits if you need to. The payoff of this savings account will be far greater than any interest the bank pays as you grow your business.

Plan Your Days Before You Arrive
Don’t show up at a conference without a plan. Choose goals in advance. Do you want to learn a better way of training your chauffeurs, or do you want to network with other operators and affiliate managers? Perhaps you need to be inspired by a keynote speaker. Make your own schedule based on your needs and the show agenda. Dress for success, but plan for comfort. Good shoes are a must for all the walking among classes, networking events and vast showroom floors.

Not A Vacation
While LCT conferences are held in exciting partytown places such as Las Vegas, Miami Beach and Atlantic City, you are not on a full-time vacation. Every day is a workday full of opportunities and options. If you get sidetracked gambling late into the night, catching a show or sleeping in, you will miss out. You should treat your conference visit as a business meeting instead of a recreational retreat.

Taking It Home
Once you get home, teach your staff what you have learned. Take notes or record sessions. Conference classes contain many handouts. Make copies and share with others so the company benefits. If you meet people during networking events who might help you develop your business, send them a follow-up email to remind them of who you are and your location. Put new ideas into practical use.

Keywords

continuing education   industry education   LCT-NLA Show East   limo tradeshows   new jersey   tradeshow preparation   

 

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Absolute Styling Stays Sharp In Vancouver

BIGGEST SUCCESS: Armani’s most recent accomplishment has been working for the 2015 FIFA women’s World Cup held in Vancouver and all over Canada. “We’ve been pretty busy and it’s a big logistical challenge, but it’s been go, go, go,” he says of the work.

BUSINESS LIKES: “It’s never boring. It’s always different and you’re always talking to new people. You encounter all kinds of people from celebrity singers to princes and princesses from foreign places.”

TRIED TECHNOLOGIES: Absolute Styling uses the Limo Anywhere reservation software. Armani says he was one of the first to implement an app-based booking system. “We service a few hotels in downtown Vancouver, and we came out with the Vancouver Limousine App in 2013 for them. I got the idea after the first show I saw Uber introduced. When I came back, I made the app. It’s not as fancy as Uber, but it lets [the hotels] preschedule and people can book within a few hours.”

TRADE SHOW TIPS: “I started attending LCT shows in 2012, which is when I also first heard about the National Limousine Association. At the beginning, you have two or three cars and you’re working your ass off to keep them busy, and you look at these big companies and think how can they sustain it? But then I learned about contracts and affiliate work. If you don’t have them, you can’t sustain business. You can’t rely just on retail.”

BUSINESS ORIGINS: Armani owned an upholstery and custom vehicle upfit shop for many years, and had contracts with many car dealers and retail clients in the area. “We would take apart the vehicle and install the leather, heated seats, and navigation systems. We were installing VHS players in the passenger side headrests way back when that was a big deal. We were a true custom upfit company.”

START-UP STRATEGIES: Armani bought a used limo with a dilapidated interior, knowing he could fix it up. “Then I marketed the limo service to my local business network I had from detailing. I knew a few people that had been coming to our shops, and they knew about my cars and my new service.”

CLIENT TYPES: Armani reports most of his clients are corporate business travelers coming into Vancouver for conventions.

OPERATOR ADVICE: “Gain as much knowledge as you can. If you don’t have enough knowledge, then you won’t know the ropes on legislation and it can lead to problems like buying a car and thinking it will do well, but then having it take a year to get the proper license.”

LESSONS LEARNED: Armani says his biggest mistake was buying an extra stretch limo early for which he had no business. “You should have the business first, and then get the car. That is one mistake a lot of rookies make. Everybody thinks I’ll buy a brand new vehicle and do well, but no. Just having a car does not mean you’ll immediately get new business.”

FUTURE PLANS: Armani is looking to expand into more affiliate work. “We just got the worldwide business a year ago and we’ve started farming out. We have a few clients that are using us wherever they go, wherever they fly. We’ve been getting a lot of steady [farm in] business coming in, so now it’s time we send it back out.”

FASTFACTS
Absolute Styling
Location: Vancouver, B.C., Canada
Founded: 2011
Owner: Lorenzo Armani
Main service region: Greater Vancouver area, Whistler, Canada, and Seattle.
Vehicle types: Sprinter, SUVs, sedans (XTS and Town Cars), an S Class Mercedes, and stretch limousines
Fleet size: 6
Employees: 4
Annual revenues: $500,000
Website: http://ift.tt/1Peje0l

Keywords

business growth   Canadian Operators   New Operator   small fleets   Vancouver   

 

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Eight Steps to Maximize Your Managerial Delegation Effectiveness

One of the great things about being a manager is that you can delegate various types of tasks to other people instead of having to do them yourself. This may sound like a rather cavalier statement, but it’s true. As a manager, to do your job efficiently and effectively, you must delegate various types of tasks to your staff. If you don’t delegate, you will be overworked and your staff will be underutilized. In fact, you do a disservice to your staff if you don’t delegate because this inhibits your staff’s ability to learn new things and grow as professionals.

Like all management activities, delegation must be done in a thoughtful, ethical and forward-thinking manner. To that end, consider the following tips when delegating tasks to your staff, contractors, vendors and others.

1. Clearly define what can and cannot be delegated
As a manager, be mindful of what should and should not be delegated. For example, specific tasks may contain proprietary information that should not be shared at your staff’s organizational level. There are also tasks that your team members may not be qualified to perform, thus setting them up for failure. Lastly, don’t just dump unwanted activities onto your staff to get them off your plate. Your team will eventually figure this out and it will hurt your credibility as their manager.

Delegation is a powerful tool to maximize your team’s productivity, enhance their skill set, help them grow professionally and free you up to perform higher level tasks. All that said—make sure that you are delegating the right tasks for the right reasons.

2. Create a prioritized delegation plan
Now knowing what to delegate, your next step is to develop a plan outlining what tasks should be delegated to which staff member. When determining who gets which tasks, you should consider the following:

• Who is fully qualified to perform the task
• Who could perform the task with proper instruction and mentoring with the goal of enhancing their skill set
• Who should not be given the task because of their professional weaknesses and/or specific  political situations/reasons
• Who deserves the task based on seniority, past performance and relevant considerations
• The visibility and importance of the task to your department and/or company

Delegating the right tasks to the right people is not always easy or popular, but if you do it with transparency, fairness, consistency, and for the good of the company, your staff will learn to respect your decisions.

3. Provide clear instructions and define specific expectations
There is nothing worse than being delegated a task, not given instructions on how the task should be performed, not told what is expected, working diligently to complete the task, and then being told it isn’t what they wanted. Give specific instructions as to what needs to be done and your expectation of the ending result. This combination of instructions and expectations provides the correct delegation framework and establishes criteria as to how your employee will be judged when the task is completed.

4. Provide a safety net 
When delegating tasks—particularly if it’s a new experience for the employee being assigned the task—as the manager, you must be willing to provide an appropriate level of management support to help assure success, for both the employee and the task.

A safety net is an environment of help and protection by:

• Providing the needed resources and training
• Allowing time to properly perform the delegated tasks
• Helping employees navigate company politics
• Provide instructions on how tasks should be performed

5. Let go and allow people to do their work
If you delegate a task and then micro-manage it to the extent that you have actually performed the task yourself, it’s not delegation. Neither should you totally divest yourself from the delegated task because, as the manager, you are still ultimately responsible for all work performed within your department. The trick is to walk that fine line between being overbearing and non-participatory.

6. Be mentoring and instructive
This step provides direct instruction and advice to the person performing a specific delegated task. This type of task-based instruction is a “learning moment,” namely, just in time training on how to perform a specific task or how to deal with a specific situation.

The level of instruction and advice to be provided should be based on the combination of the person’s specific experience and the task difficulty and political ramifications.

7. Give credit to those doing the work
As a manager, you should adhere to the philosophy of “it’s the team’s success or my failure.” This philosophy causes you to raise the visibility of your staff’s good work within the organization which is motivating them and helps instill loyalty in your staff toward you. This approach also helps remind you that you are ultimately responsible for both your team’s growth and your department’s productivity and performance.

8. Actively solicit feedback from your team
Asking the members of your team if they believe you have delegated the right tasks to the right people has the following advantages:

• Helps you grow as a manager by learning how you are perceived as a manager 
• Helps improve your team’s performance by providing you with insights on better ways to delegate and support your staff 
• Shows your staff that you are willing to accept their suggestions, making you more approachable as a manager

For those not comfortable delegating tasks to others, be willing to go outside your comfort zone. Your willingness to take this leap will enhance your department’s productivity, enhance your managerial ability, and help your team expand their knowledge and skill.

***********************************************************************************************************

Eric P. Bloom is the President and Founder of Manager Mechanics LLC, a nationally recognized speaker and author of the forthcoming book Productivity Driven Success: Hidden Secrets of Organizational Efficiency. He is also a nationally syndicated columnist, certified executive coach, and an Adjunct Research Advisor for IDC. He
is also a past president of National Speakers Association
New England. For more information on Eric Bloom, please visit http://ift.tt/1mZln1y and on Twitter at @EricPBloom.

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Why Does Uber Succeed With Disruption?

To help explain how Uber grew so fast, while illuminating concerns about its company ethics, Cracked.com produced a thorough video called “Why Uber Is Terrible” that explains why Uber has succeeded while being so disruptive.

It outlines how the technology grew among younger riders, and that its model of supplying jobs while delivering low-cost transportation, almost makes it seem too good to be true. And that’s where the video explains why it is too good to be true: While the new technology has disrupted the taxi and chauffeured transportation industries, Uber avoids many regulations that apply to those industries.

The video details how the industries must adhere to specific license, insurance, and background check regulations put in place for safety, and that Uber has yet to be held to the same standard.

The reporter for Cracked.com, Daniel O’Brien, explains specific Uber instances where attempts to screen drivers have come up short, and lists the many reports of inappropriate behavior from drivers, which have endangered the safety of passengers and/or compromised their privacy.

The video concludes that we are at a point in history similar to when businesses started to employ child labor to increase profits. It took educated consumers to demand child labor laws and make society change for the better. O’Brien says society must stay vigilant to point out inconsistencies in service, security and regulations, and make sure that as the on-demand economy expands, quality and safety will not be sacrificed.

Keywords

mobile applications   regulations   state regulations   staying competitive   TNCs   Uber   video   

 

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