Chicago Uber Driver Keeps Woman Locked In Car

CHICAGO — The transportation network company Uber is a popular way to get around, but a Chicago woman says she sat through a terrifying ordeal when a driver would not let her out of his car.

WTHR-TV 13 article and video here

Keywords

Chicago operators   criminal incidents   driver behavior   passenger safety   TNCs   Uber   

 

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Florida Airport Throws Out Rules To Level The Field With TNCs

MELBOURNE, Fla. — Rather than changing with the times, Melbourne’s licensed taxi, limousine and shuttle companies are relying on government to keep regulatory barriers high and protect their businesses from app-based competitors like Uber, Lyft and Sidecar, City Hall officials believe.

Wendy Kleefisch, who owns Brevard Executive Limousine & Transportation in Indialantic, said the lack of complaints was evidence that Melbourne’s current system works. She asked council members to require Level II criminal background checks — which include fingerprinting — for Uber drivers. And, she called for increased fees for vehicle-per-hire permit applications and vehicle registration stickers.

“Regulation is working. We’re following the rules that are currently in place to keep the public safe. This is not an Uber vs. vehicle-per-hire. This is an issue of just keeping the public safe,” Kleefisch said.

Florida Today article here

Keywords

airports   deregulation   Florida operators   regulatory enforcement   taxis   TNCs   Uber   

 

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Uber Signs A Mapping Deal With TomTom

TomTom, a Dutch company best known for its mapping and navigation products, “has signed a global, multi-year agreement to provide maps and traffic data for the Uber driver app,” according to the companies’ statement. TomTom’s technology will help provide more accurate arrival time estimates and routes, and will be implemented in more than 300 cities around the world, presumably in all, or almost all, of Uber’s markets.

Fortune Magazine article here

Keywords

customer service   GPS Navigation   mobile applications   mobile technology   TNCs   traffic assessment technology   Uber   

 

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How To Excel With Chauffeur-Client Communication

The reality is, good chauffeurs, really good chauffeurs, are a minority. But why do so few excel at what appears, from the outside anyway, to be a fairly straightforward job? Here’s how to use your ‘softer skills’ when dealing with clients.

TheChauffeur.com article here

Keywords

building your clientele   chauffeur behavior   chauffeur training   client greetings   customer service   How To   

 

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Illinois Limo Group Seeks Restraining Order On TNC Law

CHIACGO — Although the city has approved an ordinance that allows TNCs to operate at the airports and convention centers, the Illinois Limousine Association (ILA) hired legal counsel to request a Temporary Restraining Order (TRO) against the city as soon as possible.

“Our industry needs to unite and make a stand. We stand to lose a large percentage of business in the very near future if these concessions are granted to the TNPs,” ILA President Tracy Raimer said.

“Our goal is to raise $75,000 for a TRO to immediately stop the City of Chicago from implementing the new ordinance. With advice of counsel we intend to pursue a class action lawsuit against the City of Chicago and its Mayor Rahm Emanuel for discrimination against the livery industry as well as the potential conflict of interest as his brother is a huge investor in UBER,” she added.

The deadline for public comment on the City of Chicago’s proposed TNP Rules is Nov. 16. See related Crain’s Chicago Business article.

Keywords

airport rules   airports   Chicago operators   Illinois Limousine Association   Illinois operators   regulations   TNCs   

 

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