Thursday, August 24, 2017

Uber Making Another Mess With “Cleaning Fees”

<p>(Flickr.com <a href="http://ift.tt/GNPTSO" target="_blank">Creative Commons</a> photo by <a href="http://ift.tt/1i6KsQM" target="_blank">Elliott Brown</a>)</p>

CHICAGO — Steven Winkler uses Uber all the time and never had a problem until he recently spotted an issue on his bank statement: an extra $50 charge from the ride-hailing service.

He contacted the company online and was told he was charged a cleaning fee. They also sent him pictures from the driver of what appears to be a wet seat. But Winkler says it wasn’t him.

CBS News article here

Related articles:

Mutual Funds Mark Down Uber Investments By 15%

TNC Drivers Hold Wage Protest At LAX

Keywords

client feedback   customer service   finance   investment   TNCs   Uber   

 

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