FLA Fights for Equal Treatment in Proposed Bill

FLA President Rick Versace Fort Lauderdale — When Florida Limousine Association (FLA) met up January 24 with more than 40 companies represented, all eyes were on a statewide proposal from Uber that would allow the company to operate in all 67 counties without regulations from each municipality, while also sidestepping taxes enforced by authorities at the state’s ports and airports. 

The TNC is looking to pay a flat $5,000 fee to eschew traditional operating standards in the state, a privilege that, if not also afforded to traditional transportation providers, could further create an uneven playing field in an already fractured state.

With the state legislation session beginning in early March, FLA President Rick Versace of A1A Airport & Limousine Service stressed the importance of starting now to formulate a strategy, organize, and come together.

“If they succeed in passing this legislation, it’s game over,” Versace said. “We need to either stop this bill or get the taxi and limousine industries included in it. We know Uber is here to stay and has hired some of the most powerful lobbyists in the state but now we’re asking that we’re given the same opportunities that the TNCs are–if they’re given carte blanche to operate within the entire state, then we want that, too.”

The issue will be further discussed at future FLA meetings, starting with the next one in Las Vegas on March 14.

Visit floridalimousine.com for more information.

[CD0317]

via Limo News http://ift.tt/2lKGT0x

WLA Members Meet With Statewide Transportation Collective

WLA President Mike Hartmann
Madison, Wis. — Wisconsin Limousine Association (WLA) President Mike Hartmann of Stardust Limousines and WLA member Larry Epstein of Gallant Knight Limousine represented the Badger State’s livery industry at a January 31 meeting of the Wisconsin Coordinated Transportation Cooperative (WCTC). The WCTC is a collective of transportation associations representing the likes of rail, taxi, shared-ride companies, medical transport, and chauffeured transportation, all working together for a common goal.

The meeting, moderated by WLA lobbyist Gary Goyke, and Wisconsin Association of Taxicab Owners President Paul Bitorff, was meant to establish WCTC’s role in unifying various transportation groups, as well as how it will serve as an umbrella organization facilitating discussions and advocacy work regarding legislative initiatives that will affect all transportation providers in Wisconsin.

Additionally, the meeting covered not only the Legislature’s recent actions and how they will affect the state’s transportation industry but also the continued threat of TNCs—though to a lesser degree.

“Uber/TNCs were not talked about a lot,” Hartmann reported, adding that WCTC is working to add amendments to a proposed state TNC-related bill that the collective is just starting to work on. “TNCs want to get into medical transportation in Wisconsin because there are subsidies from the state they would receive if they get into this area of transportation.”

The WLA representatives addressed the 5-percent rental fee for higher-occupancy vehicles that they, the rest of the association, and Wisconsin operators have been inconvenienced by—and a fee that only affects luxury ground transportation.

There will be a Legislative Day for all transportation providers in Wisconsin on March 8 at the state capital of Madison. Hartmann strongly encourages those who operate in the state to attend, and the association is working on developing letters and brief talking points for those who will be speaking with elected officials during the event.

“We need to let them know what we are about so they stop taking stances against us,” Hartmann said. “We are part of the solution, not part of the problem.”

The next WLA conference call will be March 15.

Visit wisconsinlimo.org for more information.

[CD0217]

via Limo News http://ift.tt/2nmqc8j

Hawaii Operator Lets Reviews Speak For Themselves

Customer service: Bart Mulvihill, general manager of Christopher Luxury Sedan Service, in Lahaina on the Hawaiian island of Maui, says the key to winning over customers is making them feel like friends from the start. He always answers phone calls with a sunny disposition. “One of the reasons why I’m the only one who answers the phone is to ensure things are consistent; we want clients to have the same experience every time they call,” he says. A big believer in marketing the company starting at the first hello, Mulvihill says repeat customers result from good communication and effective email techniques that help eliminate questions and make clients feel comfortable asking anything.

Biggest success: Christopher Luxury Sedan Service’s referral business proves to Mulvihill he’s succeeding. Good word of mouth is priceless. He also found key hotel concierges who were speaking to his kind of clientele early on to help boost reservations. “Having your car out there with your phone number painted on the side is not enough when marketing,” he says.

Fast Facts

Location: Lahaina, Hawaii
Founded: 2015
Vehicle Type: VIP Premium European Sedan
Fleet Size: 5
Employees: 5
Annual Revenue: N/A
Website: www.mauitowncar.com
Phone: 808-757-8775

Start-up costs and methods: Initially, Mulvihill spent about $20,000 on a PUC license and $4,000 on insurance for the company’s first vehicle. He also had to pay to have the vehicle shipped from where they bought it (he financed a BMW from an outer island dealership with a 1.9% pre-owned financing program). Overall, the business launched with less than $30,000. What helped when staring out was knowing where he could save money, looking for a car he could buy with no money down, finding the best insurance deal, and knowing how to fill out applications correctly.

Marketing strategies: By far, the best marketing tool Mulvihill has used is Yelp. “That’s not because it sends many customers to your site to immediately make reservations, but because people who do an old fashioned Google search will see references we have in 20 separate testimonials written by people from all walks of life,” he explains.

Advice: Don’t think Uber is experience. “You need to work as a chauffeur for someone, put yourself in your owner’s shoes, and ask yourself, ‘What challenges does he face?,’” Mulvihill says. He thinks it best to share your ideas and aspirations with those who love you and will keep your confidence; you never want to give away too much of your secret sauce. The best business plans come from those who are five steps ahead of their competitors. “If you are going to go into business for yourself,” he says, “remember you’ll be competing with your employer. Do your research and make sure you have enough money.”

Origins: Two years ago, his son Chris got out of the Marine Corps and had saved a lot of money. He wanted to make an investment, but didn’t know if he should start a business or make stock purchases. It was a decent chunk of change, but not enough to purchase the license you need to operate limos in the state of Hawaii. As luck would have it, Mulvihill checked Craigslist and found someone selling a PUC license for up to 25 people. Mulvihill asked how much the man wanted for it and was waiting for him to call a number upwards of $100,000. Each time the man gave him a figure, Mulvihill would scoff and say, “You have to be joking!” In the end, they met at an attorney’s office and drew up an agreement for less than what you would pay for one taxi medallion.

Lessons learned: “Luggage can be your worst nightmare,” he jokes. “You must have a strong policy on communication with customers whether you’re right or wrong. Keeping everyone happy is more important than winning a battle. The fallout you can have from one bad experience can have very negative consequences.”

Future plans: Christopher Luxury Sedan Service has just formed a partnership with Sunshine Helicopters, where it will be using three new McSweeney Designs upfitted vans to provide transportation through the rainforests of Hana and other significant, beautiful Hawaiian landmarks.

Keywords

BMW   family businesses   Hawaii operators   LCTFast40   McSweeney Designs   Millennials   operator profiles   small-fleet operators   

 

Follow @lctmag on Twitter

via Limo News http://ift.tt/2lKP3Gj

GCLA Holds Annual Legislative Day

Members of the GCLA board with CD Industry & Brand Ambassador Philip Jagiela (center left) during the organizational meeting

On February 8, Greater California Livery Association (GCLA) continued its annual tradition of heading to Sacramento for a Day on the Hill to discuss with elected officials its most urgent issues and biggest concerns. The event was preceded by a February 7 meeting where board members discussed the legislative day’s focus as well as an array of association matters. CD Industry & Brand Ambassador Philip Jagiela attended both days of GCLA activities.

Chief among the meeting’s topics were: airport updates, especially the four-month backlog of obtaining operational permits from San Diego International; the state’s consideration of revoking livery industry oversight from the Public Utility Commission, a move supported by GCLA; and how the following day’s legislative endeavor would support the association’s prevailing theme of public safety.

With 21 attendees participating in this year’s Day on the Hill, GCLA was able to send its representatives to more than 30 meetings with elected officials. Armed with talking points and association-supplied information, GCLA spoke with assemblymembers, consultants, senators, and committees about three primary areas of public safety, illustrating how chauffeured ground transportation’s standards go above and beyond TNCs’ considerably more lax requirements.

L to R: GCLA Director Mo Garkani of Continental ­Limousine, GCLA Treasurer Rick Buell of Diva Limousine, Carlos Garcia of Carlos Transportation Service, and GCLA Director Raphael Sousa of SF Limo Express


To emphasize its commitment to safety measures, the day’s discussions zeroed in on GCLA’s support of SB-20 (“The Bus Safety Bill”), which would require passengers riding in a motorcoach or bus to wear their seatbelts while the vehicle is in motion. Duty of care discrepancies between this industry and TNCs were also highlighted, as was the legislation that the GCLA will be putting forth to allow transportation providers utilization of Department of Justice background checks in an effort to ensure that all chauffeurs are thoroughly screened.

David Kinney of API Global has been actively involved with the GCLA’s legislative efforts in the past, and was pleased with the outcome of his first Day on the Hill as association president.

“The day went really well,” he said. “The most important part was educating our representatives about who the GCLA is. This is the third year we’ve done this, and we’re getting more and more exposure—they know us a little better so they’re getting more responsive to us.”

The GCLA made a video about its Day on the Hill, which can be seen at goo.gl/ZD8sWD.

The association’s next general membership meeting will be March 13 in Las Vegas.

Visit gcla.org for more information. [CD0317]

via Limo News http://ift.tt/2lKItj8

Most Americans Fear Riding In A Driverless Car

ORLANDO, Fla. -– A new report from AAA reveals most U.S. drivers seek autonomous technologies in their next vehicle, but they fear the fully self-driving car.

Despite the prospect that driverless cars will be safer, more efficient and more convenient than their human-driven counterparts, three-quarters of U.S. drivers report feeling afraid to ride in a self-driving car, and only 10% report they’d feel safer sharing the roads with driverless vehicles.

AAA press release here

Keywords

autonomous vehicles   driver safety   driverless cars   passenger safety   self-driving vehicles   

 

Follow @lctmag on Twitter

via Limo News http://ift.tt/2nmklzB