Destination MCO Bolsters Management Team

Tiffany Frison‚ Events ManagerOrlando — Destination MCO recently announced the addition of four managers to its existing team of 25 office staff, including Controller Bill Gompel, Reservations Manager Ciara Oquendo, Events Manager Tiffany Frison, and Sales Manager Jennifer Toller.

According to Destination MCO CEO Nour Elotmani, the new additions are in line with the company’s strategy of further building internal infrastructure to expand capacity and extend sales efforts into new market segments. This June, the company will celebrate its “Sweet 16” anniversary.

Bill Gompel‚ Controller“We are excited to bring the new staff on board. Bill and Ciara will help strengthen our operational foundations and further streamline internal processes while Tiffany and Jennifer will add new expertise to our existing sales efforts. These additions have been in the works for months and we are happy to have found the right fit for our growing company,” says Elotmani.

Ciara Oquendo‚ Reservations ManagerBill Gompel brings a wealth of knowledge from his 30+ years of accounting/finance experience across a broad range of industries in both service as well as manufacturing environments. While a stellar resume helped Gompel secure the interview, Elotmani says that it was his personality and focus on integrity that made him a great fit to lead Destination MCO’s finance department as the company embarks upon the next step in its growth trajectory.

Ciara Oquendo joins Destination MCO after spending 12+ years in the tour operator industry as an accounts manager. VP of Operations and Director of Affiliate Relations Sami Elotmani says that Oquendo’s hospitality sales experience and service-driven personality make her the perfect fit to execute the company’s goal of shifting the reservations department into a metric-driven sales function.

Jennfier Toller‚ Sales Manager“As our company continues along its growth path, one of our crucial goals is to become a more data-driven company; especially when it comes to department goal-setting and tracking activities. Ciara’s skill set and experience allows us to continue along that path and creates an added layer of accountability at a crucial department,” he says.

Visit destinationmco.com for more information.

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ILCT Show Bursts With Networking Events

LAS VEGAS, Nev. — The Show offers so much to do and see that if you don’t plan ahead, you just might miss a beneficial opportunity. Hopefully you made it to some of the best social gatherings before, during, and after the Show.

Golf Tournament

On March 12, 76 operators and vendors started the conference with fun on the golf course. The official 1st Annual Vegas Invitational was held at the Revere Golf Club in Henderson, Nev.

While the first “official” one, the event was actually in its fourth year. Previously, it was an informal event organized and hosted by Park Avenue Limousine that drew about 40 golfers, said Adam Greene, general manager of Park Avenue. Greene was helped in promoting the event by Arthur Messina, owner of Create-A-Card.

This year, the event was officially recognized by LCT Magazine and the NLA as a fundraising event that would benefit two industry related charities. The event raised $8,003 overall, with $5,503 donated to the Harold Berkman Fund and $2,500 donated to the Limo Patriot Ride.

As usual, members of the industry dug deep into their pockets to pay to play, as well as purchasing raffle tickets to bolster the donation. The foursome teams enjoyed hamburgers and hot dogs on the course. Golfers played a round of 18 holes in the most popular tournament style of “best ball scramble.”

“I look forward to this event every year supporting a great cause and enjoying golf. It was a great time to bond with our clients and friends,” said Sarah McKee of Chosen Payments, an event sponsor.

B4 Business

The Show began with more than 100 operators attending the B4 Business Speed Networking session on March 12. The high energy event, where operators stood in a large square moving to the sounds of bells and buzzers to meet 50 new people in two and a half hours, brought together a geographically diverse mix of operators running all size fleets.

The networking concluded with a cocktail party where operators who made a connection with someone they were interested in doing business with could talk further.

The session was sponsored by Chosen Payments who gave away two passes to the 2017 LCT-NLA Show East to be held Nov. 5-7 in Atlantic City. Winners of the random drawing were Shawn Wilson of Infinity Transportation and Ash Elmahdi of Noble Transportation.

TAO Nightclub Party

After a jam-packed first day of the Show, attendees streamed into TAO night­club on the evening of March 13 and danced until closing time. The DJ received rave re­views from young and old operators alike who pulsated on a packed dance floor. Operators could chat at open bars and horseshoe couch tables to get to know one another in a less professional setting.

Grech Happy Hour

As always, the Grech Motors sponsored Happy Hour in the exhibit hall was a hit. As the networking party launched at 4 p.m. on March 14, multiple lines of attendees queued up to order their complimentary drinks in the Grech Lounge.

Free cocktails always seem to enchant limo operators who showed up in clusters for this open bar. Despite the long line 

operators seemed patient as they made new friends and connections. Nathan Bennett of Showcase Limousine in Boise, Idaho, stood in line while his mother and business partner, Christine Bennett, chatted with other operators on the cozy couches in the lounge area. The lounge set up made for a perfect place to rest tired feet and enjoy casual conversations with new and old friends.

An estimated 50 to 100 people gathered around the area specifically designed to provide a central spot to meet new friends and sit down to chat. This was the perfect setting leading up to the Industry Awards program that began two hours later (see page 18).

Hospitality Suite Parties

On the night of March 14, attendees head­ed off to three hospitality suite parties hosted by Chosen Payments, iCARS, and Aadvanced and Earth Limos (powered by Book.limo). You don’t have to ask if they had a good time when the parties are scheduled from “10 pm to ?” From photo booths to a unique DJ who also played the electric violin, attendees could party hop on the third floor of the Palazzo to chill out after an intense day of learning and networking.

Limo Patriot Ride

As the sun rose over Las Vegas on March 16, 55 participants boarded buses outside the Palazzo Hotel for the Limo Patriot Ride. They could not have asked for better weather than the clear skies and perfect temperature of 70 degrees.

The Limo Patriot Ride, now in its third year, benefits the charity group Semper Fi Fund. The non-profit charity was the vision of Karen Guenther, a registered nurse who was working with wounded Marines and sailors as they returned home from Iraq for post-war care in 2003.

When operators Michael Callahan, Ron Stein, David Eckstein, Barry Gross, and Lynda Saitta learned of the foundation, they set their mind to help serve the cause as well. Under the guidance of Saitta, the 2017 Limo Patriot Ride was able to present a check to Semper Fi for $30,000 on behalf of the limousine industry.

During a pre-ride party held poolside the night before, Ryan Hilberth of Rental Limo/Book.limo purchased $200 worth of raffle tickets and challenged other participants to match him. Within seconds, more than $1,200 in raffle tickets were sold as operators dug into their pockets quickly.

The ride kicked off after a food truck breakfast. The fare included breakfast tacos, biscuits and gravy, and breakfast sandwiches with plenty of coffee.

This year, the Las Vegas-based Patriot Guard Riders lead the way. With riders to the front and rear, they were split into two groups for safety purposes with the Patriot Guards giving safety instructions to the group before departing to Lake Mead and Hoover Dam.

A lunch was served at the end of the ride at the Railroad Pass Casino, and riders were free to return back to Eagle Rider Harley Rentals or spend the rest of the day out on their Harley. Many of the riders, such as David Eckstein of Valera Global, arrived in Vegas on their own motorcycles.

In addition to raising funds, the event also served as another networking function following the Show. The Limo Patriot Ride receives overwhelming support from some of the most prominent transportation companies in the industry, including EmpireCLS, Grace Limousine, Flyte Tyme, Valera Global, Exclusive Sedan, Reston Limousine, and Signature Transportation, to name a few. Many of the industry’s state associations also contribute to the cause including NELA, GALA, and the Virginia Motorcoach Association.

The event is also supported by many limousine industry suppliers and vendors including Titus Leasing, Chosen Payments, Grech Motors, Livery Coach, Transcap Insurance, Create-A-Card, and Book.limo.

For an extended online article about the Patriot Ride, click here.

Attendees In The Aisle

“I take the ideas from the sessions, refine them, and then implement them in my company. It helps us make our clients’ experience that much better. Networking here is great because I know everyone is serious about improving their business; that’s the kind of person I want to make a connection with. Keeping up with the newest trends in technology and vehicles and investing in them is what helps set your company apart.” — Bogar Arizmendez, owner, Executive Charters, Santa Rosa, Calif.

“This is my first international LCT Show and I’m having a blast! I came to network and make connections worldwide. I’ve been to the NLA-LCT East Show, but it was national, not international. I’ve also really enjoyed catching up with the operators I meet there as well.” — Brent Abruzese, owner, Red Bank Limo, Red Bank, N.J.

“The best part of coming to the Show is getting to see the people we interact and do business with throughout the year face-to-face. It really helps us build trust and learn from one another about what we are doing to grow and improve.” — Stephanie Walton, affiliate sales manager, BEST Transportation, St. Louis, Mo.

“I always try to keep learning and keep up with what’s new. I like meeting great operators, creating new affiliate relationships, and having fun. I bought a Grech Sprinter here because we are seeing a big demand for that kind of vehicle, and we wanted to be a part of the Grech family.” — Rachid Ben, owner, Aviation Limousine & Transportation, Houston, Texas

“The seminars are what I enjoy more than anything. I gain so much from listening to the experiences of those who come to present, as well as from other operators. I also enjoy the networking events and walking the Show floor to talk to all the vendors that come. It’s a great way to put names and faces together.” — Briana Candeub, sales, Park Avenue Limousine, Trevose, Pa.

“The Show is great because it gathers so many interesting people from the industry in one place to mingle.” — Claude Cristea, president, Williamsburg Chauffeur Service, Williamsburg, Va.

“I’ve been coming to the Show for 20-plus years now, and I always love being here. It’s a great place to experience and learn new things. You never fail to meet someone you’ve never met before. The international meet and greet was unbelievable. It was so packed you could barely even squeeze into the room! This event really pulls the industry together. You’d be crazy to miss it. If you want to be known throughout the industry, you’ve got to come to this Show.” — Jeff Greene, president and founder, Greene Worldwide Transportation, Atlanta, Ga.

“There are a lot of chances to network with affiliates and meet plenty of vendors. Whatever there is to learn about what’s going on the industry, you’ll learn about it here. It’s a fantastic opportunity for any operator…don’t miss out!”” — John Oulton, owner, Richmond Limousine, Henrico, Va.

“This is my second ILCT Show and I’m here to grow my affiliate business, broaden my brand by putting my face out there, and learn about other companies. My favorite part is walking the Show floor to check out what kind of technology I can purchase at a fair cost to help me operate more efficiently. I’ve met some great people and had a great time. ” — Anthony Claffey, owner, K & A Transportation, Newington, Conn.

“The Show is a great place to see old friends and make new ones. The sessions are incredibly informative. I loved the TAO club party…I think they brought in the best DJ of any LCT Show I’ve been to! I look forward to being here next year.” — Maria Yepez, SB Chauffering and Tours, Santa Barbara, Calif.

“I would definitely recommend the Show to anyone looking to build their business and meet new operators. This year I really enjoyed Bill Faeth’s Limo University sessions; I felt they took the educational element of the Show to another level.” — Kelly Alderete, owner, Alderete Transportation, Tucson, Ariz.

“This is my first LCT Show and I’ve gone to pretty much every session and gotten a lot of great information. It’s a great way to meet new people in our ever-changing industry, and I’m already looking forward to coming again next year”— Lynn Kafkes, owner, Galaxy Limousine Service, Chicago.

Keywords

alcoholic beverages   casinos   Grech Motors   hotels   ILCT 2017   industry events   Las Vegas   LCT Events   LImo Patriot Ride   parties   

 

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How To Offer Good Limo Gigs That Last

ATLANTIC CITY, N.J. — A stiff challenge for operators in a gig economy is how to find good chauffeurs who will stick around.

The freedom and independence offered by transportation network companies (TNCs) like Uber appeals to workers who want to work when they want to. The rise of on-demand service via an app offers flexible schedules to drivers who like the freedom of logging on when desired. A session at LCT-NLA Show East on Nov. 15, 2016 helped attendees better understand the gig economy, how to compete within it, and find good talent.

Hosted by LCT Publisher Sara Eastwood-Richardson, the session titled “Embracing New Rules of Engagement in the Gig Economy” featured panelists Richard Fertig, owner of Brilliant Transportation in New York; Rick Versace Jr., director of business development at A1A Airport & Limousine Service in Boca Raton, Fla.; Gary Bauer, CEO of Bauer’s Intelligent Transportation and iCARS, both based in San Francisco; and Nick Kokas, vice president at Brentwood’s Distinguished Executive Transportation in Macomb, Mich. The panelists offered some tips and approaches to looking for employees.

Education
The shortage of reliable, skilled chauffeurs and employees has become so acute for some companies that panelists report situations in which an affiliate or company will say it has a vehicle for a job, but still must find a chauffeur available to drive.

One way the chauffeur work experience could be improved is through education and training, Fertig said. “The people interested in the gig economy want flexibility but even more than flexibility, they value learning. So if you’re educating, teaching, training, and giving them skills and benefits they can’t receive elsewhere, that gig may turn into a longer gig into a longer gig and then a full-time, valuable employee. So it’s time to think about it differently than, say five or 10 years ago, where you would go and train somebody in a specific role, then rinse and repeat.”

Applicant Search
Job advertisements have migrated from the old-school newspaper classifieds and job banks to online forums and social media, requiring ways to pitch for desirable applicants. Applicant expectations should spur employers to think outside the box, Kokas said.

“What we need to do now, I believe, as an industry, is look at our drivers as we would a customer,” Kokas said. “We have to advertise what benefits we could provide to add to their lifestyle or be conducive to their lifestyle, for that matter.”

As a 24/7 industry, limousine services can offer the same flexibility that tech companies do. “In terms of getting these people, we’ll have to offer some type of compensation package, but I think we have the ability to advertise that we offer the flexibility, the compensation, and the lifestyle you would want while you’re either in a transition period, finding a new career, or perhaps making a full-time career out of this.”

Kokas cited statistics showing 43% of “gigsters” work in ground transportation such as TNCs. 46% of them have some type of college education or a completed degree. Those numbers far outpace the prior education rates of chauffeur applicants before the gig economy emerged.

“You can’t gauge how long they work anymore,” Kokas said. “It’s what did they get done? It’s really a different economy. Gigsters want — the key word that keeps coming up is flexibility, flexibility, flexibility. That’s usually at the top of the list of all the studies I have read. Number two is compensation. So it’s very interesting to see flexibility outpaced compensation.”

Versace urged operators to “get creative with the ads you’re posting.” For example, “post something on Facebook that says, ‘I’m an Uber driver. I made $500 today. And then, minus $60 for gasbucks, minus $120 for my wheels for the month, minus this and this, and at the bottom leave $25 or something like that. And underneath that ‘apply for a job at A1A Limo today.’” By contrasting the benefits of being a real chauffeur versus a TNC driver, operators can get the real word out.

Company Visions
Fertig cited a need for chauffeurs and employees to understand a company’s common vision and purpose. “Whether it’s a chauffeur, detailer, or reservationist, they need to understand they’re part of that experience your company is elevating the game for, and they need to understand they may have a very small role in it, but it’s critically important. So if, for example, the vehicle’s not clean or if the chauffeur is a college educated guy but he has no clue what he’s doing, that’s a failure.”

The mission of a chauffeured transportation service should be to “delight, excite, and facilitate, and anything that deviates from that is bad,” Fertig said. “So it may be obvious to us but if they don’t realize it, you’re putting your entire business, brand, service, and our industry into a potential problem. It goes back to education, learning, feeling like you’re part of something, [knowing] what the purpose is, and your role in that purpose.”

Job Perks
Along with accommodating a gig mentality, limousine services need to orient themselves more to the mindset of Millennials, workers now ages 35 and younger. The two are not always the same, with many Millennials interested in full time jobs or careers.

“It’s about praise, it’s about rewards, it’s about recognition, it’s about we do a daily stand-up at every department,” Bauer said. “They want to know what they’re doing right. They want to be communicated with. It’s very important. As much as you’ve got people walking on the phone with their heads all isolated from the world, they still want to know what they’re doing right and wrong.”

A generation accustomed to communicating and doing business via digital devices requires more effort to accommodate their attention spans, said Bauer, citing the high number of laptops and smartphones accidentally left behind on his Silicon Valley commuter motorcoaches. “It’s one of those thing where you just have to kind of keep up the excitement, and keep it going for them.” He later added, “Keep it current. Keep it fresh. It’s like a nightclub. How long does a nightclub last before, all of a sudden, they’re passé? They understand video games so make your technology like a video game. Make it something that will keep them intrigued.”

Along with flexibility, today’s employees also want to feel part of a wider company purpose, or gain a sense of ownership. “With the people I interview, they all really want to know ‘how much are you going to pay me and what equity do I get?’ They all see what’s happening with the Ubers and Lyfts of the world, and see that opportunity. They want to know ‘what piece of the pie do I have?’ You need to make them part of that big picture and feel like they’re part of the game. Let them know there is something here if they want that stability. At the end of the day, how long can a gig run? If they want a longer gig, they want to be allowed that stability.”

Kokas strongly recommended that any promises of stable pay and compensation follow all the labor rules, such as paying overtime and double overtime when it’s required. “It’s critical if you’ve got a long-term mindset to not skirt any rules. In California, you’re also supposed to paying for things like their cell phones. You have to make sure you’re above the board on everything. We also offer a discretionary gratuity that would be in addition to the pay. And then we also do performance-based bonuses as well.”

Keywords

chauffeur training   employee recruitment   gig economy   human resources   industry education   LCT-NLA Show East   Richard Fertig   

 

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Prevost Announces Executive News and Client Anniversary

Jean Dupont, Prevost’s Director of Pre-Owned Coach Sales

Sainte Claire, QC — Prevost announces the appointment of Jean Dupont to the position of director of pre-owned coach sales.

Dupont has worked in the bus industry for over 25 years. His experience and strong focus on sales and business development across North America will be an asset as Prevost seeks to further develop its pre-owned business division. In his new role, Dupont will lead a team of dedicated regional sales managers with a keen understanding of the specific needs of their customers.

“Pre-owned sales are an important facet both for Prevost business and for customers searching for reliable vehicles backed by the Prevost brand they know and trust,” Dupont says. “I’m happy to be joining such a dedicated and passionate team to help customers find just the right fit for their needs.”

Vice-President General Manager François Tremblay adds “We welcome the extensive experience and fresh new perspective Jean brings to the table. Through close collaboration, his contributions in terms of leadership, business development and customer experience will benefit both Prevost’s pre-owned business and the new coach sales team.”

Prevost is also pleased to announce that David W. Schmidt, Prevost regional sales manager, has been elected board chairperson and museum president for the Museum of Bus Transportation.

Located in Hershey, Pa., the Museum of Bus Transportation is the bus industry’s most complete museum of bus history education and information. It represents school buses, transit buses and motorcoaches, and features more than 30 historical vehicles and various industry memorabilia.

“I’m excited by the opportunity to lead the museum’s executive committee,” Schmidt says of his two-year term. “We have identified a number of initiatives that we are eager to pursue, including increasing awareness of the museum within the industry and improving our operational efficiencies. I look forward to working with our wonderful team of volunteers, both on the board and at the museum itself, to accomplish these goals.”

In other news, Capitol Tours recently marked 30 years of partnering with Prevost. To celebrate, the family-owned motorcoach tour company serving the state of South Carolina, took delivery of a brand new X3-45 coach in December. This brings their total number of Prevost coaches to eight.

“We’ve been in business since 1981, and we’ve been fortunate to be a Prevost customer for 30 of those years,” says Buddy Young, who co-owns Capitol Tours with his wife, Mary. “They have been excellent to work with and have taken very good care of us. Plus, they build a great coach that our customers love.”

Capitol Tours provides charter services to local businesses, primary and secondary schools, and universities. They also carry local military personnel as a U.S. Department of Defense-certified carrier.

Visit prevostcar.com, BusMuseum.org and capitol-tours.com for more information.

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Black Car Fund Announces New Death Benefit for Families of Drivers

L to R: Jim Conigliaro Jr. of Independent Drivers Guild; Council Transportation Chairman Ydanis Rodriguez (D-Washington Heights); Shafqat Khan; Farwah Ameen; and Hadiyah Ameen; TLC Commissioner Meera Joshi; Councilman I. Daneek Miller (D- St. Albans); Ira Goldstein, executive director of the BCF; Diana Clemente of Big Apple Car; Berj Haroutunian, chairman of the BCF.
New York, N.Y. — The Black Car Fund (BCF) recently announced a new death benefit for families of member drivers killed on the job. The death benefit, which is guaranteed at $50,000, ensures that families of deceased drivers will not also suffer financially. The BCF made the announcement with the Ameen family after member driver Roohul Ameen was killed last June.

Ameen was a driver for Big Apple Car who was struck and killed while tending to his car on the side of the Long Island Expressway. At the recommendation of Ira Goldstein, executive director of BCF, the fund’s board of directors established the death benefit shortly after Ameen’s passing in order to protect families of member drivers in the event of work related deaths. This new death benefit is in addition to any other death benefit member drivers’ families may have under the workers compensation law.

“The Black Car Fund is fully committed to our drivers,” said Goldstein. “While we are heartbroken over the loss of Mr. Ameen, we are pleased to offer this new, guaranteed death benefit to his family and all our members. Driving is high risk work which requires a supportive workforce model.”

Black car drivers are independent contractors who enjoy workers’ compensation and insurance coverage through the BCF, which also pays drivers to attend wellness seminars and safety trainings to meet the highest professional standards, serving as a model in the new “gig economy.”

“The challenges of workers not having any benefits in the emerging gig economy makes today particularly meaningful, and makes me very proud to be a founding member of the BCF that developed a business model that was ahead of its time,” said Diana Clemente, president of Big Apple Car. “I, along with my peers, did it because our drivers are the backbones of our companies, our extended families, and when they suffer, we suffer too. I am honored and grateful that my industry peers saw fit to assist my former driver’s family after his tragic accidental work related death.”

Many have praised BCF for introducing the new benefit, including industry representatives, local politicians, and members of Ameen’s family.

Visit nybcf.org for more information.

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Global Alliance Worldwide Chauffeured Services Upgrades Fleet

The Global Alliance team took delivery of six 7 Series BMWs
Richmond Hill, ON. — Global Alliance Worldwide Chauffeured Services Ltd. is adding six BMW 7 Series units to the luxury sedan segment of its fleet, increasing the luxury driving experience it is able to offer its clients. The transportation management company is updating its fleet with the new 7 Series vehicles, including three 750Li xDrive and three 740Le xDrive plug-in hybrids.

“One of our goals at Global Alliance is to consistently offer the most current fleet and up-to-date technologies in order to provide maximum value and a modern experience for our clients,” states Joe Ironi, president, Global Alliance Worldwide Chauffeured Services. “We believe the addition of the BMW 750Li and 740Le sedans not only meet that goal, but continue to set us apart as an industry leader.”

The inclusion of the BMW 740Le model marks a shift in the transportation industry’s focus to environmentally-friendly options. The iPerformance model combines the latest generation four-cylinder combustion engine with BMW TwinPower Turbo Technology and an electric motor, creating low fuel consumption and zero emissions at the driver’s command.

“The BMW 7 Series sets the standard for innovation in design and technology,” says Bruce Caton, national manager, corporate, direct and special sales, BMW Group Canada. “Having BMW 740Le iPerformance models in the fleet combines top level driving pleasure and long-distance comfort with the option of all-electric, emission-free mobility.”

Visit global-alliance.ca or bmw.ca for more information.

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Boston Car Service/Above All Transportation Acquires Above the Clouds

Canton, Mass. — Boston Car Service has recently acquired Above the Clouds Limousine and Transportation. The operator from Pembroke, Massachusetts will add to Boston Car Service’s operations in the south shore area.

CEO Brett Barenholtz

“We welcome Above the Clouds into the Boston Car/ Above All group of companies,” says CEO Brett Barenholtz. “We believe that their business will greatly contribute toward expanding our New England footprint, especially in Cape Cod and southern Massachusetts.”

Boston Car Service started in 1997 and merged with Above All Transportation in May of 2015. This latest acquisition will add about 5 to 10 drivers to their employee roster.

Visit bostoncar.com for more information.

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Commonwealth Worldwide Celebrates 35 Years

Commonwealth Worldwide Founder Dawson Rutter

Boston, Mass. — Commonwealth Worldwide Chauffeured Transportation is celebrating its 35th anniversary as one of the leading providers of corporate conveyance globally, serving more than 85 countries worldwide.

“From the start, no matter how busy we were, we wanted to treat each and every ride as if it was the only one we were going to provide that day,” says Founder Dawson Rutter. “We still ingrain that attitude upon each of our chauffeurs today, as well as all of our team members through the entire customer experience, from reservations through accounting.”

Commonwealth employs more than 400 professionals and operates more than 200 luxury vehicles in Boston and New York City. The company has been honored to receive accolades including “Operator of the Year” from the Taxi, Limousine & Paratransit Association, The New York City Association of Hotel Concierges “Concierge Choice” Award, The Hartford Insurance “Pewter Stag” Safety Award and Boston magazine’s “Best of Boston” six times.

Visit commonwealthlimo.com for more information.

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TBR Global Chauffeuring Appoints New General Manager North America

Brett Tyson, TBR Global’s General Manager for North America

Boston, Mass. — TBR Global Chauffeuring is pleased to announce the appointment of Brett Tyson to the newly created role of general manager for North America.

Based in the company’s Boston office, Tyson will be working closely with the North America CEO, David Reinhart, to develop business strategy and support the USA’s contribution to the company’s global aims and objectives. The new general manager will also oversee the daily operations from Boston including meetings and events, roadshows, reservations, dispatch, and affiliate relations.

Originally from South Africa, Tyson joins TBR with extensive experience in the USA ground transportation and business travel industry, having worked at Commonwealth Worldwide, Harrison Global and the Marcou Transportation Group.

David Reinhart, CEO of North America, says “Tyson joins TBR at an exciting time for the global business. He has already made a positive impact on the team, and I am confident the wealth of experience he brings to TBR will be of great benefit as we move towards our business goals in the USA.”

Tyson adds “I am delighted to be part of this strong team and excited to get my teeth into this varied and dynamic role within such a respected, worldwide business. TBR has impressive future growth plans and I’m looking forward to playing an integral part in realizing the ambitions.”

Visit www.tbrglobal.com for more information.

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