Why Customer Service Should Mimic Driverless Cars

According to the Bureau of Labor Statistics, 2.7 million Americans are employed in the customer service space. From an economic and labor perspective, a similar set of levels can help highlight the jobs (or portions of jobs) that will be left for humans to do. From a startup and tech perspective, this will highlight obvious areas where we can increase efficiency and productivity.

So what customer service roles can AI take on?

Venture Beat article here

Related: Find Your Cool Factor: Stats Reveal Changes You Should Embrace

Keywords

autonomous vehicles   business management   customer service   driverless cars   

 

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